very professional, was taken care of by General Manager.
Our car got hit in a Publix shopping center by someone who admitted th... read more Our car got hit in a Publix shopping center by someone who admitted they were in a hurry. She said it was not her fault that she hit our car even though we were already pulling out before she came flying through. Contacted the insurance company who advised us it will probably be better for us to get quotes as our deductible will probably be the same for the amount of the repair. In addition, it isn't worth it to fight to get this woman to pay the cost. We ended up with two quotes and was trying to find a place on 15th Street that was recommended to us, but ended up at Ace-Tech Auto repairs instead. Richard was very caring and had the car pulled around to the back side to check out the dent. He was able to heat out the dent we didn't have to leave the car for two or three days as the others told us we would have to do. It was such a wonderful surprise to have someone who wasn't going to charge a high extravagant fee to have the dent removed. (much lower than our other quotes). We highly recommend this repair shop who cares about the customers.
I wish I could give 10 stars for Technical knowledge and customer serv... read more I wish I could give 10 stars for Technical knowledge and customer service. Will be servicing my car there forever.