Ford service near Dunedin, FL

I bought a brand new alternator and brought it to these guys to get it installed. As I was waiting for the service, they kept telling me I can not look as the mechanic is installing the alternator. It sounded weird so I walked outside to see what's going on from a little far away. The mechanic came up to me and said he is feeling nervous when I'm watching. They asked me to sit in the office. I did what they said, feeling very uncomfortable. I knew something was fishy. After a while they brought me my car. The minute I turned on the car it was making a weird noise. I told the mechanic about the problem, and he said he can't do anything about it. I went to another mechanic to see what's wrong and I found out that they put a used alternator in my car and kept the brand new one that I gave them to install. What a dishonest service!!! Now when I call them, they tell me they have to charge me again for labor to install a new alternator. How about the one they stole from me?

They Had our vehicle for over 1 month. Was told every other day it would be done. They said they fixed the transmission problem & then wasn't fixed. A dollar was stolen from our center console, Mcdonald cup in the cup holder. & then when supposedly the transmission was fixed the spark plug blew out of the engine on their test drive. We Were told it was fixed, drove it 2 blocks & was making loud noises, supposedly spark plug shot out again. Picked up again the next day because it was supposed to be fixed & same thing happened. I pulled out the coil pack & they didn't even replace it, instead they cemented it onto the engine block. Spark plug wasn't re-threaded like they said they were going to. There was also glue on the plug as well. When my wife attempted to talk with the owner about their shotty work the owner yelled and cursed at her & told her to get off his property. We were just asking for part of the money back from the spark plug issue they failed to fix.

Arctic Freeze, your dealer alternative auto repair shop can repair all makes and models of foreign and domestic cars and trucks. Whether you are hearing noises, feeling vibrations or seeing unwanted fluids on the driveway, we can get your car or truck fixed up and back on the road in excellent condition. We provide honest quotes to all customers with up to 50% savings from dealers and other auto repair shops in Clearwater, Largo and Belleair Bluffs. Our auto mechanics are some of the best in the area. You can be confident you will receive an honest quote for only the services that you need. We guarantee to provide the highest level of quality auto repair in a timely manner.