Took my Saab there with error message about gear box. It would not sta... read more Took my Saab there with error message about gear box. It would not start for me but did eventually. There is a new owner who assured me he was a good Saab mechanic then told me all I needed was a change of spark plugs and filters. He also told me he had done diagnostics and everything was fine. He also changed out a worn strut. He charged over $800. Two weeks later I broke down in the middle of University when I came to a stop light with the same error message. I had it towed to another shop and they replaced the sensor for $150 and works great now. The previous owner was a great Saab mechanic but not this new guy.
Self diagnosing on web searches led me to expect a more costly repair.... read more Self diagnosing on web searches led me to expect a more costly repair. I initially set up my appointment stating what I thought was wrong with my car. After a short wait, I was told that I have cheap, noisy brakes! Thank you Greg and your staff for having the knowledge and integrity to fix the issue and not take advantage of me. As long as this shop is open, I will continue to drive well out of my way for all repairs and services.
Mike, the owner, is not only a man of his word but also goes the extra... read more Mike, the owner, is not only a man of his word but also goes the extra mile. After doing extensive labor, Mike determined I needed a new fuel pump. I wasn't prepared for such an expensive repair and was in the middle of moving, so I paid for the labor but declined to get it fixed that day, also wondering if I should sell the car. Mike said that if/when I was ready to get the new pump, he'd replace the fuel pump without charging labor. Months later, I decided it would be cheaper to pay for a new fuel pump than buy another car. Mike stood by his offer and he put in a new pump. Plus, he drove it home just to make sure there were no signs of gas leaks etc. I'm so glad I decided to get it fixed--the car is super peppy and drives like a brand new car! In fact, it has never driven this well in all the time I've had it. He is an excellent mechanic, ethical, and trustworthy. Thanks Mike!
