Ford service near Fort Lauderdale, FL

I knew I needed a new battery. Went to another shop that insisted I needed a new alternator, too. Went to Rothe's. They confirmed I needed a new battery and that my alternator was fine. They didn't try to cheat me like the first place did.

Thanks For the quality repairs to my 300c and handling my insurance claim. The car looks great.

Worst Repair ever! He is a theif. Broke same day, does not return calls, says he will come, does not. Beware. Guess thats why they only take cash

I used to go there a lot, but the last two or three times was less than perfect. I left them a tire to check a slow leak weeks later Nobody took care of it really! I talk to the boss Ziad he is only song and dance. Then I asked the guy to flip a Tire on the rim they damaged the bead scrapping that one year old tire…. Needless to say I’m not going back.

They filled my transmission with 4 additional quarts. Left my power steering cap off. I've had 1200 dollars so far worth of damage done to my car. Corporate says they check all fluids while the sunrise location says they do not. Aka they are taking no accountability. These people are terrible. Have not heard back from corporate or johnathan from the ftl location.

I recently had a battery delivered to my home 8/2015.This company was recommended to me by a very trustworthy person. I have used this company in the past twice. However me nor my family and friends will be using this company again.The owner of the company and the employees he has answering the phones information do not match.The owner made the issue right but his employees that answer the phones where extremely unprofessional and lied to me to cover up what had transpired. I called on a Friday, on or about 5:30pm when my car battery originally died. No one answered and the answering machine said their hours are from 7:30am to 6:00pm.So I decided to call back at least to ask some questions. A woman answered and told me they were closed and the answering machine was incorrect. I asked if they still do deliveries, she said yes and that they open at 8:00am and it was $25 to come out and install. I asked if they take credit cards she said yes he would just call it in. I called 8:09am the next Saturday morning. No one answered so I called back. A woman answered and said that no one was there yet for me to call back a little later. I called back later and again got the run around. I called the person that referred me to them. She called and the owner called me from his cell phone.He took my make and model, the year and told me he would be there in a while and will call me with a price.He also mentioned that it would be cheaper if I came out because it was an extra $25 for him to come out. I told him I would pay because I had no other way to get a battery at this point. I asked again if they will take my card he said yes and he only had one other worker this day. No one called me back. So I called and called and called. I ended up getting a hold of another woman. By this time I was frustrated and I told the woman this was bad business. I told her I have been very patient and respectful (mainly because of the person that referred me to them) and I needed to go to the grocery store because I had a hungry child at home. I told her they close in an hour and a half and I was the first customer to call that morning. She said this is a business I apologize and I will call the supervisor again. I stood outside and as some time went by I saw a marked truck pull into my apartment complex and blow the horn. I later found out that he did not have his cell phone on him so in reality if I wasn't standing outside I may have missed him as in the owner. He got out of the truck and told me he was sorry that he just got out of the hospital. Because I was so frustrated at this point he could tell my sympathy was not where it should have been. He placed in the battery and wrote up the ticket. Up until this point I still was never told a price when I asked on one of the previous phone calls I was told the supervisor will give me a price. He wrote the ticket for $124 I paid it and went to the grocery store. Also too he didn't have his phone so he wrote my credit card number on the receipt which I felt extremely uneasy about. I asked if my credit card number would be scratched out back at his office he said yes ma'am we don't do those types of things. The next day I noticed the ticket was written for $94 for the battery and $30 to come out and install I assumed. This made me angry because after all the run around I was seemingly charged extra.I also assumed that when he took my old battery I was never compensated for it so I accused them of stealing from me in which I later found out I was wrong about just that. I called and left a message and I also emailed the company. I called twice the next day now Monday no answer. I was then called back by the owner on his cell phone again. I asked about my concerns. He explained that the extra fees were taxes and a $2 credit card charge which I was never told about the credit card charge when I asked twice if they take it. He said you know what I will give you the managers special and I will give you $10 out my own pocket if you feel like that. I said ok I will be there Saturday. Add't emails were exchanged. The woman responding to the emails was so unprofessional that I let my friend/there customer read them and she decided she will not use them any longer.

This company hires subs to come do their work and doesn't pay them! Good Luck using this company, very unprofessional. They are very fraudulent.

These people are crooks. I was just robbed by the owner. He told me the cost would be 230$ and he would remove my old tint for free. I said great! After four hours of waiting he hands me a bill for 390$ and completely denied the price we agreed upon. Boldly lying to my face. Who pays 400$ for tint? This guy completely took advantage of me and yes I'm a woman. Take your money elsewhere this man doesn't deserve it. AND the tint looks horrible.

We are a full service automotive upholstery and glass shop serving the Ft Lauderdale area for more than 40 years. From repairing vinyl, leather or cloth seats to full leather interiors, headliners, convertible tops, sunroof repair, water leaks,window regulators and motors, and many other interior needs, we can take care of it. Insurance work welcomed. Licensed and insured. Family owned and operated.