Custom work service near Grant, FL

There are 2 auto repair shops near you in Grant, FL

Doug Leons Auto Service

Doug Leons Auto Service

0.0(0)

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8:00 AM - 5:30 PM

7614 Tropic Drive, Melbourne
Auto Service Excellence (ASE) certification

M&L Auto Center

4.0(4)

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8:00 AM - 6:00 PM

7614 Ellis Road, West Melbourne

I had an accident that significantly damaged my car. It was towed to M and L Auto Center because they were next on the police rotation for towing. I was going to have the car repaired by the facility suggested by my insurer and went to M and L to sign a release to transfer it. After speaking at length with the owner, Mike, I felt that if he repaired the car, he would be an advocate serving my interests rather than those of the insurer, and serve as a liaison throughout the repair process. Also, his office and shop were extremely neat, clean, and well-organized, which I took as an indication of how they might approach their work. I left the car at M and L for the repairs and am glad I did. The car was finished on the day it was promised, which was a very reasonable length of time considering the amount of damage. Throughout, I was kept up to date on the progress and was always able to speak with Mike when a question arose. The car was spotless inside and out when I picked it up. The repair looked perfect and the car ran great. A couple very minor details were noticed at the time of delivery and were immediately rectified. Within the week after leaving the shop, a couple problems arose that were intermittent or delayed, and not initially apparent. Both times the issues were immediately investigated and rectified. I was asked to follow-up with Mike should any other questions or problems arise (none have), and I feel confident they would also be addressed promptly and properly. Having no knowledge of local body shops, and having to decide whom to trust to repair my car under the stress of an accident, was a difficult decision. I feel fortunate that M and L happened to be who the police called to tow the car. They were extremely professional and helped make the repair process as painless as I could have hoped. I would not hesitate to return to M and L for other work in the future.

Custom work reviews near you

5.0

I had an accident that significantly damaged my car. It was towed to M and L Auto Center because they were next on the police rotation for towing. I was going to have the car repaired by the facility suggested by my insurer and went to M and L to sign a release to transfer it. After speaking at length with the owner, Mike, I felt that if he repaired the car, he would be an advocate serving my interests rather than those of the insurer, and serve as a liaison throughout the repair process. Also, his office and shop were extremely neat, clean, and well-organized, which I took as an indication of how they might approach their work. I left the car at M and L for the repairs and am glad I did. The car was finished on the day it was promised, which was a very reasonable length of time considering the amount of damage. Throughout, I was kept up to date on the progress and was always able to speak with Mike when a question arose. The car was spotless inside and out when I picked it up. The repair looked perfect and the car ran great. A couple very minor details were noticed at the time of delivery and were immediately rectified. Within the week after leaving the shop, a couple problems arose that were intermittent or delayed, and not initially apparent. Both times the issues were immediately investigated and rectified. I was asked to follow-up with Mike should any other questions or problems arise (none have), and I feel confident they would also be addressed promptly and properly. Having no knowledge of local body shops, and having to decide whom to trust to repair my car under the stress of an accident, was a difficult decision. I feel fortunate that M and L happened to be who the police called to tow the car. They were extremely professional and helped make the repair process as painless as I could have hoped. I would not hesitate to return to M and L for other work in the future.

Susan
M&L Auto Center Logo

M&L Auto Center

West Melbourne area