Infiniti service near Hollywood, FL

First they forgot the two appointments I had made. One on a Sunday they forgot, then the Monday lunchtime for an oil change. After two apologies they did the oil change and filter on Tuesday. They kept stressing how I required, "a full car checkup for only $25". I declined. I drove home and checked the oil. A good portion of it was over the engine, as they had not screwed the oil filler cap down enough. 2 days later I went back and told them and also mentioned that the transmission was shifting erratically and they stressed how important a full car checkup would be at this point and how they could do a full service on the transmission, although I had had NO problems till this point. I went elsewhere and the vacuum hose leading to the shifter actuator on the side of the transmission had been removed and neatly coiled up on the side of the engine. I thought about going in swinging to the mental midget who runs the place, but realised it would not do anything. These jokers should not be allowed to be in business. Please avoid them at all costs.

I want second opinion, and repair or used replacement

Fernando, his father, and the entire team were some of the most professional people I've dealt with in the auto industry. They were honest, and went out of their way to ensure that my car was in perfect working order. Plus they helped find parts for a fraction of the dealer cost.

best sales experience ever in 10 years purchasing an automobile from a salesperson name Nobel Cabreja make my experience the most pleasant ever. Quick and smooth process not lies everything was honest......

worst body shop, thieves. It took them 2 months for fix my car and when i got it back they thought that if they fixed the bumper, not all of it had to be fix. on the driver said by the wheel they intentionally didnt that new piece there. now i cant drive to the corner without my tire reeking up a storm. when i went back there to claim what i thought was a mistake they made, the man that gave me the estimate says that wasnt part of the accident(lies, if you had to fix the whole bumper, everything that goes with it should be fixed) while on the other hand the lady owner lies to my face and tells me they tried to include it to the estimate but the insurance didnt allow it.

Ron and Mike at Dr Brakes in Coral Springs provide top notch mechanical and auto repair service.

The best, really. Santiago service is first class very fast and efficient and professional. He really takes care of his customers. His pricing is very competitive compared to dealers and there's no comparison in the level of service and the speed.

I found Japanese Auto Care on Angie's List and went to them because of the great reviews, and of course because my sister and I both needed major repairs done on our vehicles. One is a Toyota Camry and the other is an old Ford Explorer. The Camry had (still has) an oil leak and the Explorer was (still is) stalling, overheating, leaking A/C, and shaking when the brakes are applied. So that's us in a nutshell. As for the folks at Japanese Auto, they are a father-son team with other mechanics in their employ. I will say that they seemed quite personable both on the phone and in person. Unfortunately, based on the odd and incorrect things they've said to us, they don't seem to know vehicles at all, or are playing dumb to con their customers...but I'm guessing it's the latter rather than the former. Here's an example: the son told me the tires on my Ford were old and needed to be replaced - except that I know that I have nearly BRAND NEW Michelins on there, so??? So when my sister noticed that her Camry CONTINUED to indicate an oil leak AFTER Japanese Auto charged her $1,344.47 for "fixing" it, she had two mechanics at another auto place confirm what she suspected. She went back to Japanese Auto because she thought the nature of the repair may have been complicated and that they had just made a mistake - well trusting them was her mistake. The son actually seemed confused by her request to rectify the issue, and after having her vehicle "checked" (whether they even took a sideways glance at it is questionable) for THE SECOND TIME, came back with the claim that the radiator suddenly needed to be replaced, so they charged her ANOTHER $335.77(?!) and said nothing of oil leak until she made repeated inquiries. Now how is it they missed the radiator problem THE FIRST TIME? The simple answer is that they are making things up. As for my Ford, when I realized that it is in the exact condition NOW as it was in BEFORE I went to Japanese Auto, I refused to take it back to them