Two words to describe: Unprofessional & SLOW. The repair deadline was ... read more Two words to describe: Unprofessional & SLOW. The repair deadline was pushed THREE times for a small accident for my Audi Q5 (photo attached to see the damages). The first time it was pushed by a week, the second time it was pushed by another week and the third time, I am not sure yet as it was supposed to be ready today but they are pushing the deadline further again. This is very unprofessional. Usually when you call to complain you expect them to fix the problem, especially after such a delay, but they barely even apologized and just tried to blame everything on the insurance company. For a small accident, almost a month of repairs is a very long time!!! I would definitely not recommend this place to anyone unless you don't mind waiting for your car for longer than normal. I am extremely unhappy about this experience.
great mechanics.great service provided. specialists on ford diesel tru... read more great mechanics.great service provided. specialists on ford diesel trucks recommended to come back again my truck broke down and they picked it up and took it to there shop in less than 1 week my truck was ready and done and i haven't had any problems with it great prices. i will recommend to come back again
I took my car in to perform an A/C repair about a month ago; first I t... read more I took my car in to perform an A/C repair about a month ago; first I took the car in to get diagnosed and the owner confirmed my car needed a new A/C compressor, I proceeded to purchase a brand new compressor from Amazon and received it within two days. I proceeded to take my car to the shop with the new A/C compressor and it took them an entire Saturday and Sunday to replace the compressor. When I picked up the car, it was not cooling at even near 50% capacity therefore I demanded an answer, the techs said "you have to consider you do not have a new car therefore it will never cool like it should", I responded by saying "my car has always cooled very well prior to breaking down, but now it doesn't work like it should", they recommended I purchase two additional parts (which did not cost more than about $60) in order to make it cool the way it should. After leaving my car for entire Saturday the second time around, car came out of the shop cooling the same way I took it in to then break a day later and only push HOT air, not even same air temperature from outside but hot air. I contacted them one last time and they said they would not be responsible for A/C not working properly, even after following their advise as to what parts were needed to fix the car. Stay away from these thieves, I paid a total sum of $400 which obviously went down the drain.
