Lexus service near Kissimmee, FL

This is a family business that is governed by a very dedicated, knowledgeable, professional and honest man. I have never been disappointed with his work. He can repair at his shop or on the road. I would recommend him to any RV owner.

He did the oil change in Dec. 2019, overpriced at $220. Then the pandemic started, and the car was in the garage since then. About a week ago, I turned on the car lights are back on the dashboard for maintenance lights and tire sensor. I took it back to him and paid another $220 for the tire sensor and maintenance lights. Seems like $220 is the price they charge for anything small, lol. The car went back into my garage. I turned on the car for the first time yesterday, and the lights are back on. I called and talked to Robi, he said to bring it in the morning it takes 5 minutes. I brought the car in the morning before work, and they wanted to charge me and told me I have to leave the car. I left immediately. Then Robi followed me for a few miles in his Silverado. He threatened me and belittled me, asking if I needed money for the repair. Robi Zaldeti is a crook and strong-arming type of man. Unprofessional, unethical, and if you don't want to do business with him, he'll follow you and threaten you.

As always Tuffy Tire & Auto Service provides excellent service

Thanks for fixing the brakes and transmission for my Honda Odyssey. They did a good job.

Went in to get a starter replaced. Great fair price and amazing mechanics. I used to own a mechanic shop that i sold and these people know what they are doing A++ -Tom

I'm relatively new in the area, and needed to find a reliable automotive repair and service shop to help me with numerous issues that have been creeping up with my car recently. I had been noticing some issues with my suspensions, alignment, and some strange things happening with my engine, and since I'm not an expert, I needed a shop that would provide honest, friendly, and courteous service and wouldn't try to take me (and my wallet) for a ride. I was pleased when I called Car Port Specialist on a whim and had a pleasant conversation with them over the phone. They were patient with me and didn't talk down to me or make me feel small for not knowing exactly what the problem was. I came in the same day and they did some diagnostic testing, and I didn't even have to pay from the estimate. For me, this was big; other shops I called had no patience for me being unsure about the exact nature of the problem, and would have charged a substantial amount for the estimate. In the end, I was expecting the repairs to be more expensive than they were. Ultimately the engine issue was minimal, and the prices for everything were extremely fair. They were pretty quick with my car, and even gave me a ride home. Diana Spirelli

Fantastic service replacing suspension on my 2013 Range Rover at one half the cost of dealer

We brought in a used vehicle we had just purchased because the gears were not shifting smooth and there was a troubling vibration at low speeds. The diagnosed the issue, added an additive that immediately resolved the issue and we did not get soaked on the cost. We truly appreciate the fact that we have been able to rely on Dealer Service Alternative team to be ethical, efficient, helpful and prompt. They are the best, and we won't trust anyone else with our cars!

Great people, great work. Julio is the only one I let work on my truck except in the most desperate situations. He's worked on my truck for years and will continue to as long as I have it.

DO NOT USE IF YOU ARE LGBT+. This mechanic has amazing reviews on google and I have used them in the past with great results. But now that I am using them as a trans woman I can see the way they treat the LGBT+ community. I went for an oil change and got the car back with the splash guard dragging on the ground. They said they’d fix and convinced me to use them for tires and a new rear mirror also. When got it back from that two weeks later. The splash guard had been just removed without replacement and the front splash guard was now dragging. I was charged hundreds more for the tires than quoted and they won’t give me an invoice just a generic receipt. The rear mirror was never touched and was never told for two weeks while they had the car that they couldn’t get the mirror for my car. So over a month I barely had a car, spent over $3,000 and now I am missing a splash guard and the other is broken. Rear mirror is still broken. Only positive is an oil change and nice tires that where probably way over priced. Used this mechanic for 2 cars over 3 years and they have been amazing and the reviews everywhere are amazing. But then I walked in the door at a trans woman and that all changed.

Customer stated, tinting window 35% windshield and 20% 2 front windows would offer a dark no see-through from outside to inside car. It did not, and when I stated to owner and son I wasn't satisfied with job provide. Owner said Oh well. You should have ask for 5%. I paid $120.00 never again. Customer satisfaction produce repeat customer and new customers.

3-29-2024 I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday. I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue. not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues

Parts almost like dealership.very expensive

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