Sprinter service near Kissimmee, FL

Parts almost like dealership.very expensive

Today is November 4, 2023 and I am reviewing a business for the first time since moving to Orlando almost 4 years ago. I originally went to Affordable alignment at the recommendation of a neighbor that works there and had a specialist with German vehicles which was perfect for my old Audi convertible, the mechanic specializes in German vehicles is a fellow by the name of Mike and I cannot say enough good things about him. His knowledge and dedication is legendary. That is the good news, now, for possibly the worst experience I’ve ever had with an automotive shop. A little background, I drive a 2020 Yukon and use it as a black car service and today I drove to Port Canaveral from Orlando and my air conditioning stopped working on the way back from that trip. I drove directly to Affordable alignment, because in the past, they have typically Fit me in and done work for me immediately. Today was no different. One of the mechanics referred an AC specialist in the shop to me and he immediately diagnosed the vehicle since he could hear that the blower motor seem to be working properly. he immediately stated that it was either a very dirty filter, or the actuator was not diverting the air to the proper vents. That led him to removing the filter behind the glove box, and discovering that it was one of the dirtiest filters he’s ever seen and was so blocked up that when he removed it, the air conditioning began to work fine. With a smile on his face he said will order a filter for you. It will be here in a few minutes and I will install it and you’ll be on the road. As you can imagine this is about the best news you can hear when you’ve suddenly discovered your air-conditioning is no longer working. It could be many many things all of them potentially quite expensive. This is about the cheapest fix anyone could hope for. I thought to myself even if they charge me a one hour minimum for a 5 minute diagnosis of $100 for labor and $34 for the part plus tax I’m looking at $150 worst case. After 45 minutes from my initial arrival, I went to the office and was presented a bill for $292, I paid it without question and stated on my way out the door that I felt I was being gouged, and I think made it clear that this was the last time I would put myself in that position with this particular business. Instead of saying something along the lines of I’m sorry you feel that way or is there anything we can do to go through this and make you more comfortable? Instead, I was insulted by the cashier, and was told I wasn’t gouged at all that they have to charge for labor and diagnostics, I was made to feel as if this was my first trip to the Mechanic And keep in mind earlier. I explained that I had witnessed the diagnosis it took 5 minutes and that’s being generous. I have noticed over the last year that this place is exclusively focused on money and profits and doesn’t really any longer focus on doing quality work for a reasonable price , I suspect a new generation has taken over and all they focus on is the Almighty dollar. If you’re one of those people like me who does not have money to burn, stay away. If I’m the other hand, you have more money than you know what to do with I must admit, they still do as quality work as they’ve ever done . This is just the last time they will do any work for me.

With upfront pricing and no dealer fees on new Mazda models, Sport Mazda makes it simple for Florida drivers to buy and lease the new cars and SUVs they need. Our Mazda dealership in Orlando, FL, is owned by Don Mealey, whose family has provided Central Florida residents with expert sales, service and financing for more than 40 years. Visit the 2016 DealerRater Dealer of the Year and the 2017 Mazda Dealer of the Year at Sport Mazda in Orlando, FL, today!

ABC Used Auto Parts Orlando, FL sells low price used engines, transmissions, tires batteries and more for all years makes and models. Visit our Orlando Junkyard for more details. https://www.usedautopartsfl.com

New to the area and they really know what they're doing. The best mechanics I have done business with so far. Very very impressed and satisfied with all their work, will definitely be my go to guys from now on with everything!

Honest, fair price, and best of all work is done correct. Cant ask for much more from an auto repair shop in this area. I've been taking my car here for a few years now and have always been happy with my car after repair!

I called the shop and explained I have a 3rd party warranty and an AC issue. Their inclination on the phone is "no problem bring it in and we will take a look at it". I brought my car in for diagnostics only. I was not informed there would be a charge for this service. They called me to inform me that my issue was not covered under the warranty and would cost me nearly $2000.00. I advised I would be unable to pay that at this time. They took it upon themselves to complete other things and charge me nearly $200.00 for services I did not authorize during "diagnostics". I wouldn't get my car fixed here ever. Shady crooks.

LaTorre's is the OLDEST mechanic shop in Orlando, specializing in general auto repair and custom work. Bring your car to a family owned and operated business that has been thriving for over 40 years. Call about our other services not listed below.