I called to have a tire patched and they told me it was FREE as a goo... read more I called to have a tire patched and they told me it was FREE as a good customer service thing to do. It would get them more future business they said. I took the vehicle in and instantly told it was not repairable. This is a $250 tire. I knew it was an easy fix but they just want to sell tires. I took it to just tires on Clearwater Largo Rd and they fixed it for $20 and it will last the lifetime of the tire. It only took them 12 minutes to fix. This is my second bad experience with Goodyear. I will never use or suggest anyone goes there, especially the franchise one on Belcher and East Bay Drive.
They Had our vehicle for over 1 month. Was told every other day it wou... read more They Had our vehicle for over 1 month. Was told every other day it would be done. They said they fixed the transmission problem & then wasn't fixed. A dollar was stolen from our center console, Mcdonald cup in the cup holder. & then when supposedly the transmission was fixed the spark plug blew out of the engine on their test drive. We Were told it was fixed, drove it 2 blocks & was making loud noises, supposedly spark plug shot out again. Picked up again the next day because it was supposed to be fixed & same thing happened. I pulled out the coil pack & they didn't even replace it, instead they cemented it onto the engine block. Spark plug wasn't re-threaded like they said they were going to. There was also glue on the plug as well. When my wife attempted to talk with the owner about their shotty work the owner yelled and cursed at her & told her to get off his property. We were just asking for part of the money back from the spark plug issue they failed to fix.
Great people, great service, great company. Been there on multiple oc... read more Great people, great service, great company. Been there on multiple occasions and have never been let down.
