patch flat tire

I called to have a tire patched and they told me it was FREE as a good customer service thing to do. It would get them more future business they said. I took the vehicle in and instantly told it was not repairable. This is a $250 tire. I knew it was an easy fix but they just want to sell tires. I took it to just tires on Clearwater Largo Rd and they fixed it for $20 and it will last the lifetime of the tire. It only took them 12 minutes to fix. This is my second bad experience with Goodyear. I will never use or suggest anyone goes there, especially the franchise one on Belcher and East Bay Drive.