Cadillac service near Largo, FL

Our experience with their help with a breakdown at 4pm on a Friday night and needing to be places in a time sensitive manner on Saturday was over the top. I could not have asked for better service. I would definitely recommend them to any one for any reason. If Wrays can't help you they will get you to someone who can. Cyndi R.

Great comm

Your shop continually exceeds my expectations. Thank you for the work that you do on my company vehicles. Eddie Precision Appliance Repair Tampa FL 33634

A+++ Bravo! $4,000 Collision Repair done professionaly and on time. Shop has a spirit of excellence. Would highly recommend this Shop to others.

Well located. Excellent work.

My daughter's truck broke down while at USF and Robert from RJL repaired it quickly for very reasonable cost. I live a few hours from Tampa, so I called him after finding his shop on this website. He even offered to tow her truck if it couldn't make it to the shop. He was honest and only repaired what was broke and did not try to con her into anything more. Thanks Robert, I'll refer all the USF parents I know to your shop from now on.

Did an excellent paint job and checked other parts of the car. This is a Father and son business with over 30 years of ASE certified experience. I've seen cars come in there from Dealers and other Repair Shops when they cannot figure out the problem and John finds it and fixes it in record time. Ramona & Lawrence Bendik Lutz, FL

I’m a property manager for 22+ years and unfortunately a tenant broke a window during a move out. Based on the good online reviews of Glass Doctor of Tampa, I unfortunately hired this horrible rip off company to repair the window. They charged me half of the repair upfront of $150 prior to looking at the job (I provided a photo as requested). The quote was based on replacing a 30x36 window. The technician failed to show as scheduled that morning with no phone call to advise and then another technician was sent out after 4:30 same day and used a lockbox for entry. The incompetent technician replaced an 8x8 section of glass only and used duct tape and lots of glue to secure the window which I followed up on the job next day. I reached out to management who refused to take responsibility and offered a $20 credit and to go back and clean up. Needless to say, they got paid via their free access to my credit card and refuse to charge me only for the job they actually did poorly and not what they quoted upfront. Lesson learned - I do not recommend anyone retaining this rip off company for garbage work!!! I WILL NEVER USE OF REFER GLASS DOCTOR OF TAMPA.....

As a as a former Marine honoring integrity is what us boys stand for! Without being said the two business owners and son are not in this for the money they're in this to help people that's who they are they all have honor and integrity. Pep Boys gave me an estimate to fix the front end in the same manner that one stop gave me an estimate for, Pep Boys estimate 738 dollars one stops estimate 166 dollars. Just to let you know I'm a mechanic and I used to own the shop before I became disabled, I also live in Land O Lakes and I won't bring my car anywhere else and Land O'Lakes is about 30 miles away

Never, please never call this guy Brian Dorcy if you need any mechanic work for your boat. This is the worst, unresponsive, irresponsible and unprofessional mechanic I’ve ever met. I contacted him in February 2022 and requested to fix the engine (water in the oil). He came relatively fast, the next week and found the heads need to be replaced. He ordered new heads and other parts. It took 1 month to get them delivered and 2 more weeks to Brian showed up in my yard. He took the old gasket and found that the block had a crack and needed to be replaced. Why didn't he check this the first time? If he wan’s so negligent and blind and did his job better he could find this issue at the very beginning. It took 2 more weeks to find and order a new block and more than a month to get it delivered to me. I was hoping this “crooked hands master” will come ASAP and finish his work. But he didn’t come this week and next week. He was ignoring my phone calls and messages when I tried to arrange the appointment with him. He is OK to get a new job but is always so busy finishing it. I’ve been waiting for him for more than 2 month and then I said I don’t want to wait any more and I asked him to bring a block to me. He ignored me again for a week. The only one way it worked was to push him to bring me a $2K block to say that on Tuesday I will report to the Police. And he finally brought it to me at the end of July!!!!. I’ve been waiting for 6 month and at the end I got an unfixed boat and half a garage of parts. When I googled for reviews I found that this is his normal way of business. His rating is * 1 Star. I will be happy if you read this review and won’t call this deceiver - this will save you a few months of your time and a lot of your nerves. Please spend 1 more hour and google - there are many really talented professional mechanics with hundreds of reviews and 4.8-4.9 rating. Don’t give your job to losers and scammers!

I had a very similar experience as Ed listed above. During the estimate process, everything was discussed and would be taken car of. When I picked up the car, there were still some obvious spots that we not touched and others that didn't look good. They took it to the back and brought it up front 15 minutes later. It looked a little better, but still not what was discussed or expected. Upon being questioned about these items, the staff as well as the owner were overly defensive, condescending, and rude. Over promised and under delivered, very unprofessional atmosphere. Would never go back for any reason.

I was in a car accident (an individual slammed into the drivers side of my car) and so his insurance company (progressive) sent me to Impex. I should have know from my initial experience with this place that it was not going to be a good one but I went ahead anyway because of the reviews, I wanted my car fixed ASAP, and because my adjuster stated this is where he get his car fixed. When I went to pick up my car it looked externally fixed (ok ), however when I drove it just a few feet my tire pressure light went on. I immediately turned around and went back to Impex and they put air in my tires. I thought it was the end of it. For the past month I have had to go 2x per week to put air in my tires. The back rear tire on the drivers side where my car was hit. I called them several times and Julio keep making excesses and not wanting to fix what they did to my car. He keep saying that I must have done it when i drove it the few feet I did -- What?!! I did it really. Full of excuses and little to no solutions-not only that I am unable to make a U turns without my steering wheel locking and my car making this awful squeal. This is the most DISHONEST and UNDER HANDED place I've ever been to. I don't know if the other reviews are paid because my experience was not a 5 star experience, it wasn't even a half star. I WILL NEVER EVER REFER ANYONE HERE

Company refuses to honor it's warranty. Their mechanic improperly installed a transmission and they charged to fix his errors. I recently brought in a friend's Nissan Altima to have the transmission replaced and had it charged to my AAMCO Credit Card account. After picking the picking up the auto, the starter made a grinding noise when attempting to start the vehicle. Believing this to be a separate problem I took it to my regular mechanic. He stated that the problem was the screw in the transmission mounting was improperly installed and was causing damage to the starter. We had the car towed to their shop. The manager "Charlie" informed us that since another mechanic looked at the vehicle they would not honor the warranty. This is unacceptable because without having a third party inspect the vehicle how would they be found at fault. It is all around bad business to allow your employees to perform substandard work, and even worse practice not to fix the problem when it does occur.I currently have an open complaint with the better business bureau about the matter.

Good day, I stopped at the Brandon Olin Mott location on 8.11.2018 at about 9:05 AM for an oil change and an auto inspection. When approaching the front, I was met by an employee who identified himself as ‘Neil’. The manager. He didn’t greet me with a hello but instead, asked – What do you want? I explained that I was in need of an oil change on our 2016 Ford Focus and could leave the car if need be. He quickly explained that he closed at 12:00 PM. He stated that he was way too busy to do an oil change and suggested several other oil change places near the Brandon Olin Mott store. These included Goodyear, Pep Boys, America’s oil change, Firestone and 5-minute oil. I was astonished that not only did he not want to help us – He rattled off 5 competitors. I even restated that I could leave the car if need be. I asked if Olin Mott had so much business that he could / would turn me away? He became agitated, raised his voice and re-stated – “I said I don’t have time to do an oil change – Do you understand”. He stepped rather close to me and I actually felt threatened by him. I asked him to back-off which he didn’t do, so I backed up and retreated to my car. I can’t understand why Olin Mott would even employ such an on-the-edge individual. Do you have so much business that you send customers to the competitors? Rest assured, and thanks to Neil, I will never go to an Olin Mott store again. I did go to one of your competitors that day, Firestone where I was greeted with a smile and had my oil change / car inspection done in about 30 minutes. Have a good Day – Tony Drucker of Brandon, FL

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