Engine repair service near Orange Park, FL

At German Import Specialist we service VW, Audi, and Porsche exclusively, so we are very efficient at diagnosis and repair of your german engineered vehicle. We use manufacturer specific testing equipment and repair specifications so your vehicle is diagnosed correctly and repaired properly the first time. German Import Specialist is a family owned and operated business. Owner Jeremy Tarkington has twenty years of experience repairing and driving Volkswagens. For the last six years prior to our recent move home to Jacksonville Beach, he has owned and operated Tark's Wagenwerks, which, of course, was a VW, Audi, Porsche repair shop in Fayetteville, Arkansas. We had a very loyal customer base and made many freinds over the years. We pray German Import Specialist will grow and thrive here at the Beaches, where there are limited choices for nearby VW / Audi service.

I'm actually another repair facility, so obviously I KNOW how repair facilities work and have been doing this for 20 years. I recently did business with this repair facility. One of MY customers was passing through Jacksonville when her engine started making noise. She went into this shop to find out what was going on with her vehicle. She was told it needed an engine. She then called me to assist her with her vehicle. I spoke to the owner, Tim, who told me the engine has low end banging noise. I asked if he would pull codes for me which he did. he indicated there were no stored codes. I expected to pay a fee but $110.00 is extremely excessive. Given the same circumstances my shop would have charged 35.00, (maybe), probably would not have charged anything. So let's break this down, I was charged $45.00 for Tim listening, yes listening and another $65.00 for pulling codes. Now everyone who reads this, check your local papers. You will find that EVERY shop charges $0.00 to pull codes and I've never heard of anyone charging for listening. I have to say Tim, I truly feel you took advantage of me. I'm not just a customer off the street, I KNOW what you have to do. I KNOW what goes on within repair facilities. I hope everyone reading this sees this as the rip-off it really is. Anyone wishing to discuss this with me, feel free to write a comment to this review and I will respond. Respectfully,