Auto glass repair service near Orlando, FL

I'm relatively new in the area, and needed to find a reliable automotive repair and service shop to help me with numerous issues that have been creeping up with my car recently. I had been noticing some issues with my suspensions, alignment, and some strange things happening with my engine, and since I'm not an expert, I needed a shop that would provide honest, friendly, and courteous service and wouldn't try to take me (and my wallet) for a ride. I was pleased when I called Car Port Specialist on a whim and had a pleasant conversation with them over the phone. They were patient with me and didn't talk down to me or make me feel small for not knowing exactly what the problem was. I came in the same day and they did some diagnostic testing, and I didn't even have to pay from the estimate. For me, this was big; other shops I called had no patience for me being unsure about the exact nature of the problem, and would have charged a substantial amount for the estimate. In the end, I was expecting the repairs to be more expensive than they were. Ultimately the engine issue was minimal, and the prices for everything were extremely fair. They were pretty quick with my car, and even gave me a ride home. Diana Spirelli

Went in to get a starter replaced. Great fair price and amazing mechanics. I used to own a mechanic shop that i sold and these people know what they are doing A++ -Tom

The staff at Pine Castle Auto Body did a wonderful job for me and my car. I like that I can see pictures of it being worked on. They included paint-less repair on another dent I had too! I highly recommend them to everyone. Their prices are in line with everyone else I went to but I chose Pine Castle because I instantly got a good feeling about them, they treated me politely and quickly. They did everything they said and then some. Even got my car done early! They gave me tips on maintaining my car and everything. I think they went above and beyond to make me happy.

Great people, great work. Julio is the only one I let work on my truck except in the most desperate situations. He's worked on my truck for years and will continue to as long as I have it.

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Customer stated, tinting window 35% windshield and 20% 2 front windows would offer a dark no see-through from outside to inside car. It did not, and when I stated to owner and son I wasn't satisfied with job provide. Owner said Oh well. You should have ask for 5%. I paid $120.00 never again. Customer satisfaction produce repeat customer and new customers.

TERRIBLE JOB AND WONT FIX THEIR MISTAKE. They replaced the windshield glass on my Mercedes and did a very poor job. There is a wind noise and the molding does not fit. I had an independent dealer inspect my car and they provided me with documentation that there are are obvious faults in the installation of the glass and molding. Despite 3rd party documentation of their faulty work, Bobbi, the manager refuse to fix the problem. They send one man out to do the work of what should be a 2-man job and the glass does not sit right. My beautiful car is now left with a persistent with noise after their poor repair job. A very untrustworthy company. With hundreds of glass companies out there I can’t imagine they would last long providing such derelict in quality service.

Very, very poor. Would never take another vehicle back there. Never bother to call us and don't return calls. I brought one of our fleet trucks in after a collision 9/10/12. It was all covered under insurance. We were told it was ready 10/22, and it was steering badly to the left. So we took it back the next day. We have since had to take it back three more times since then. When the last repair was completed, they would not release the truck to us without our payment because they had not followed through & contacted the insurance company to add the supplemental repair. Today is 12/6 and we are still not through with them.

My experience was terrible and that is an understatement. The customer service was horrible. I had set up an appointment to have my car fixed a week in advance. They called me the morning of to say that something hadn't been approved through the insurance and that someone would follow up with me later that day. I never heard from anyone. Called the next day, was given a different story that some of the parts were backordered and they were trying to find used parts. I stated I did not want used parts as my car is a 2014. They responded that they weren't sure when they would be able to obtain the parts. And never heard from anyone again. I can see they didn't want my business and that's fine. Took it to the dealer and they fixed it perfectly WITH NEW PARTS THAT WERE NOT BACKORDERED ACCORDING TO THE DEALER.

I would rate negative 5 if I could. The sign on the front window states "lifetime Warrentee". I paid this store Cash $$ just less than 2 years ago to tint 4 vehicles. I now have windows with bubbles in the tint less than two years later and the owner refuses to honor his liftime warentee for me. Do not do business with this one!!

It’s best to say it’s better to go somewhere else went in for just a sub they blew another speaker in the vehicle then told me it came in like that. Then wanted to charge me to fix it. Then offered to fix it for free and put a pos cheap speaker in from another car. Save your time and money and get better service somewhere else. Never even offered to replace the speaker with the original brand that they broke. They could have handled this situation better but it became a yelling match in the back of there shop they just deceid to say the vehicle came in like that. They did very little to make sure we the customers left happy we left feeling we got the crap end of the stick. They will screw up something you work hard for and work hard to maintain and keep nice. They will use old parts/speakers to fix what they break. They put a Chrysler speaker in my Hyundai after they messed it up and they repeatedly told me they if I blast my system because my radio is so powerful it will blow my speakers but then they called me to the back to show me their work they had it on full blast witch evidently blew my speaker. They denied it but they knew what they did wrong and they wanted to do little to fix it. They wanted to charge me for a speaker they removed from another car to put it in mine that is not even close to my factory system I have. Thank you for ruining my car. I baby this car and I treat it right and u guys have messed it up.

Our Orlando service centers are locally managed and serve as an operations center for our sales representatives, customer service representatives, and mobile technicians. Our trained staff will be personally handling your auto glass claim instead of some nameless operator working in a giant call center hundreds of miles away.

Continental Glass is a full service glass shop that specializes in installing, repairing and replacing broken windows, glass, mirrors, storefronts, doors and more in the greater Orlando area.

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