Diagnostic services service near Winter Garden, FL

3-29-2024 I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday. I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue. not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues

Today is November 4, 2023 and I am reviewing a business for the first time since moving to Orlando almost 4 years ago. I originally went to Affordable alignment at the recommendation of a neighbor that works there and had a specialist with German vehicles which was perfect for my old Audi convertible, the mechanic specializes in German vehicles is a fellow by the name of Mike and I cannot say enough good things about him. His knowledge and dedication is legendary. That is the good news, now, for possibly the worst experience I’ve ever had with an automotive shop. A little background, I drive a 2020 Yukon and use it as a black car service and today I drove to Port Canaveral from Orlando and my air conditioning stopped working on the way back from that trip. I drove directly to Affordable alignment, because in the past, they have typically Fit me in and done work for me immediately. Today was no different. One of the mechanics referred an AC specialist in the shop to me and he immediately diagnosed the vehicle since he could hear that the blower motor seem to be working properly. he immediately stated that it was either a very dirty filter, or the actuator was not diverting the air to the proper vents. That led him to removing the filter behind the glove box, and discovering that it was one of the dirtiest filters he’s ever seen and was so blocked up that when he removed it, the air conditioning began to work fine. With a smile on his face he said will order a filter for you. It will be here in a few minutes and I will install it and you’ll be on the road. As you can imagine this is about the best news you can hear when you’ve suddenly discovered your air-conditioning is no longer working. It could be many many things all of them potentially quite expensive. This is about the cheapest fix anyone could hope for. I thought to myself even if they charge me a one hour minimum for a 5 minute diagnosis of $100 for labor and $34 for the part plus tax I’m looking at $150 worst case. After 45 minutes from my initial arrival, I went to the office and was presented a bill for $292, I paid it without question and stated on my way out the door that I felt I was being gouged, and I think made it clear that this was the last time I would put myself in that position with this particular business. Instead of saying something along the lines of I’m sorry you feel that way or is there anything we can do to go through this and make you more comfortable? Instead, I was insulted by the cashier, and was told I wasn’t gouged at all that they have to charge for labor and diagnostics, I was made to feel as if this was my first trip to the Mechanic And keep in mind earlier. I explained that I had witnessed the diagnosis it took 5 minutes and that’s being generous. I have noticed over the last year that this place is exclusively focused on money and profits and doesn’t really any longer focus on doing quality work for a reasonable price , I suspect a new generation has taken over and all they focus on is the Almighty dollar. If you’re one of those people like me who does not have money to burn, stay away. If I’m the other hand, you have more money than you know what to do with I must admit, they still do as quality work as they’ve ever done . This is just the last time they will do any work for me.

Parts almost like dealership.very expensive

Oil Change and Lube, AC and Heating Repair, Auto Repair, Brake Repair, Diagnostic Services, Electrical Repair, Engine Repair, Tune up, Timing Belt Replacement, General Maintenance Select. HGAUTOMOTIVESPECIALIST.COM

Specializing in expert mobile automotive repair and maintenance services. Our vision is to revolutionize the customer experience with our industry leading mobile automotive services.

Welcome to the new MTEC Element Automotive, LLC!!! We have moved from our previous location on N. Chickasaw Trail, and are now located at the corner of Semoran Blvd and E. Colonial Dr. right next to the Megabus station. Come on down and say hello! For those who have yet to experience our honesty, detailed, thorough, and guaranteed quality work, give us a chance and we are sure you will leave satisfied and happy. We are also rated A+ by the Better Business Bureau. Just ask around the area and you will hear great reviews! If you have any questions or need an estimate, just give us a call or come in and we will gladly assist you. We hope to see or hear from you soon!! Automotive services domestic and foreign Computerized diagnostic Engine repair Air conditioning & Heater Brakes Tire service Transmission service Electrical repair steering and suspension. ***Students receive a discount***