Dylan Reeves is a top notch mechanic who knows his way around Subaru c... read more Dylan Reeves is a top notch mechanic who knows his way around Subaru cars. I am pleased with his work on my 98 subie and I am recommending Japanese Motor Works to my friends with car issues. JPW send out coupons to their customers and are honest about repairs needed without making you feel taken advantage of. Dylan is a great mechanic so take your Japanese made car to him. You can't go wrong!
Be Aware!! Warning. Below ZERO service! After a car accident, I too... read more Be Aware!! Warning. Below ZERO service! After a car accident, I took my BMW to their shop. They said that they would fix everything. They didn't. They damaged the car. Horrible. Bmw dealership said that the car has frame damaged from the accident and it is dangerous to drive it. BMW dealership gave me a report. Caliber did not mention that matter, and told me that car was fixed. But it was not. No experience at all. They didn't fix the trunk right. The door paint was completely different than the original one. My car has paint shades now because of their bad job. They damaged the roof. Water leak while the weather is rainy. The did big damage inside the car. My car is convertible. They damaged and cut the wires between the trunk and the roof. Bad management is plus. Please take your vehicle anywhere else. This is the worst shop in USA. After they got the insurance check, my car was damaged more. It took them One year to fix my car, and they didn't.. they did more damage. They deserve below zero stars, and I will SPARED the word
I was extremely pleased with the customer service at Japanese Motor Wo... read more I was extremely pleased with the customer service at Japanese Motor Works! I am in my 20s and I am always worried about being taken advantage of when bring my car into a shop for a repair. Japanese Motor Works made me feel very comfortable. I asked them a lot of questions and they were very patient with me. I spoke with them several times on the phone and again- very patient and kind! They communicated clearly, honestly, and kindly. They even went as far as taking pictures of my car and e-mailing them to me to explain further what I needed to have done. I felt like they had my best interest in mind and were more like friends fixing my car. I will defiantly be bringing my car back to them and I would recommend them to anyone looking for an honest and caring place to go. Thanks you Japanese Motor Works!! Y'all rock! Sandra P. Athens, GA