Bugatti service near Dacula, GA

Never happy when an unexpected ALERT pops up, requiring “Maintenance.” No clue what this was for = called Ozzie, set up an appt to drop off my car, overnight, for service the next morning. “No issues after checking all possible options,” per the shop! Great results in putting my mind at ease over this ALERT, and < $40 is great! Thanks, Ozzie!!

They over charged me and took long time to complete the job and really did not do what was asked and what Estimated for

There to collect the money alone. Wouldn’t give a bad review to a business but can’t hide my experience with this one. Yes, you are here to make money but what about customer experience? It felt I lost my 1400$ and asking me to part away with another 900$ without a single assurance, and a ce that speaks down on customer. Show empathy to your customer, explain issues rather than sounding condescending and asking them “Do you have a better place”. Maybe your father owns the WorkShop. Congratulations retaining your customers with this attitude.

Great customer service, and I love that face that they are female friendly.

I took my VW Beetle to Tower twice for them to detect the cause and repair a very obvious clatter. Both times they failed until ultimately it was revealed that the pistons and valves were butting heads and when they finally clashed, the top half of my engine was destroyed. When I recognized their incompetence and had my car towed to a VW repairman, the repair bill for that catastrophic failure was about $5,500. This could've been avoided had Tower known what they were dealing with. I would not allow Tower to work on another vehicle, come hell or high water.

Alan and the team at Top Notch took GREAT care of us, advocating on our behalf and helping me to understand how the process works and how insurance companies and body shops work with one another to resolve issues. Although we ended up having to total the car, so I didn't get to see their bodywork, I am confident that their customer advocacy and attention to detail would carry through into an outstanding repair. If we ever do need a body shop again, Top Notch will be my first and only choice. Brad Newell

Grayson Emissions http://www.graysonemissions.weebly.com We do emissions testing on ALL models years. We are affiliated with Tilly Mill Auto Service Center in Doraville, where we can diagnose and repair any emissions-related test failure.