Oil change service near Dacula, GA

Tim was awesome and made life SO much better. Plus he was honest and upfront about costs and what was needed. I liked them so much, I'm bringing my car back down from Maryland to Georgia to have them look at other things this month. :)

I was at Jiffy Lube on Satellite Boulevard in Duluth. GA to do a normal oil change and after about 20 minutes into the oil change, I was called to come under the bay to see something. Went in and the man working on my car told me the nut that locks on the pan would leak oil after they finish changing the oil. Apparently he broke it while unscrewing it. I informed him that my car has never leaked oil and I'm wondering why he did this. He told me "well you can fill out a claims form" if you feel badly about this. Filled out a claims form and my horrors began. First they did not fax in my claims form until I called corporate office. Emailed the customer care supervisor pictures of oil leak. Did not get an acknowledgement. They sent one of their staff Chuck who is on their telephone system to give me a call. The horror continued. Chuck was so rude and antagonistic and he clearly was acting out a script designed for Jiffy Lube not taking responsibility for their staff action. Told me the previous company who I have been using since my car was about 10k miles without issues was responsible for the broken nut. My argument is that if their staff knew the nut was hard to remove, he should have called my attention to it before proceeding further instead he called my attention after he got it broken. Now I am stuck between legal action or cough out money that I never planned on spending because I went for a cheaper Groupon powered Oil change.

I appreciated the friendliness of the employees of this location; however, I had a horrible experience and would not recommend this location to anyone. I went in to get my emissions test, but my check engine light was on - so I was not going to pass. I knew there were issues with my truck because I had recently taken it to Nissan for diagnostics. I showed the tech at Express Oil Change what work needed to be done - it totalled $450.00. He mentioned that they could do it for a better price. They were able to get the check engine light off long enough to pass the test, but it came right back on. At the end of the day, I had a bill of 1056.54. but the light was still on. They told me to bring it back later. Long story short - multiple visits later, I'm charged 1,848.04 for what Nissan said they would do for $450.00. I've learned my lesson. DO NOT GO TO THIS SHOP. They're friendly, but don't have the best practices.

Great repair shop! D'Best Auto care offers fantastic customer service - like one used to get in old times - where everybody knew everyone and you felt right at home. Diego Fuentes, the mechanic, who also happens to be the owner, is very knowledgeable and can work on just about any car, whether the older technology, or the newer computerized cars. Their prices are very good. I'm glad to have found a personal mechanic whom I can trust.

During a huge storm the wipers on my BMW X5 stopped working an hour away from home. I saw the sign for Car Tech and pulled in. The owner and his assistant dropped what they were doing and came over to assist me. I thought I had blown a fuse but they quickly identified the problem as a blocked wiper linkage and took the cowling off and fixed it. Within 15 minutes I was back on the road. I have never had a BMW dealer show this amount of expertise or professionalism and although they are an hour away, I will return for work and service on both my BMWs. Amazing service and kindness

Kudos to Ed for excellent service! Lextech didn't handle the type of repair I needed but Ed was well versed in the nature of my issue and gave me an A+ referral that led me to saving a couple thousand dollars! The last thing I wanted to do was call the dealership and thanks to him I didn't have to. He was super patient, even providing me with the full address and number of the shop. You can best believe the next time I need anything for my Lexus, I'll be making an appt here! Looking forward to meeting Ed in person. D D. Atlanta, GA

I would like to thank David Jacov and his staff for always helping me out! I have found a diamond in the rough for a business being honest, ethical, and always doing a great job. David and Team have always helped me out when I show up first thing in the morning. I have a 2008 GL550 which is in very good shape but seems to need some "TLC" every now and then. I would recommend MB Techs over any other place I have gone for service in the entire Atlanta area. You will NOT be disappointed and I have been to other places in ATL for repair and maintenance and this shop is THE BEST! David B. Atlanta, GA

Jeff and Phinah are honest proprietors and looking out for the well being of their customers. They recommend and use high quality parts, deliver on their promises, and charge REASONABLE prices! The service is careful, CLEAN, and on time! Great experience and service will keep you confident and coming back over and over for service. GREAT JOB!!! John B. Norcross, GA