Truck repair service near Dahlonega, GA

At Nate’s Professional Automotive Care, it’s our values and mission that differentiate us from other shops. We believe in professional, knowledgeable service with up to date technology to service your vehicle. Our values are simple: Tell the truth, Be professional, Work hard, Don't give up, and care for others . Our motto: Love God, Love others. Nate’s Professional Automotive Care believes in getting you back on the road as soon, and as safely, as possible. We believe in transparency with all of our customers.

I dropped my car off last week to get a tune up and oil changed. My experience was very pleasant! All the mechanics were gentlemen and when I asked questions about my car they answered in simple detail so I could better understand (know nothing about anything about cars). My wait for my car to finish was not long at all! I left to do some things in town and they were done before I got done! I will be taking my car to them every time and I highly recommend them.

Scotts Auto Center damaged my transmission in my 2007 dodge ram doing a routine service flush I have had the transmission serviced every 35000 miles from a dodge dealer in Cumming and have never had an issue. I had my truck in at Scotts to have some other repairs done and they recommended doing the flush because the fluid looked a little dirty. they said they would have the truck ready the next afternoon. Dan called at 5:30 pm and said there was a problem with my truck after they did the flush the truck would not move .and that they would have to do a complete rebuild of my transmission at no charge to me. I explained I have a HVAC company to run and a lot of customers to service over the next few days I told Dan I would need a rental so I could continue to run my HVAC company. long story short I spent 3 hours on sat driving 40 miles round trip and unloading my tools and parts and reloading into this rental van. as a result of Scotts damaging my truck I had to pay over time all weekend to my employees to get our customers taken care of. and when it came time to pick up my truck and pay the bill Scotts billed me for the transmission flush. I refused to pay for that part of the repairs and asked to speak to the owner Scott was very un professional about the whole deal. he told me I should be happy they paid for my transmission. I said the same one you messed up ? I went on to explain to him how much money this has cost me and how much of an inconvenience this has been. I was told if I didn't pay for the flush I wasn't getting my truck back. and then the owner Scott himself hung up on me . what kind of a way is that to treat a customer I was more than happy to pay for the other repairs they did. and our family has been customers of Scotts Auto for over 10 years. and Bob that is in charge of the front desk tried to justify it to me as well that they should be paid for the transmission fluid. its funny the transmission fluid costs the same as a transmission flush . BE