Oil change service near Dalton, GA

Blackwell Automotive is the most knowledgeable, professional, courteous, and honest business that I have ever had the pleasure of doing business with for many years. I would highly recommend them to everyone.

Phenomenal service! We will definitely use Wrench again. Thank you for making it so easy to get our oil changed. Janna Ramer

I was charged $500 for absolutely no work for them to tell me nothing was wrong with my car but yet they drove my car over the weekend not during office hours and put almost 2000 miles on my car just to tell me I owe $500 for them claiming to put $100 worth of gas in my car which my car will not even hold $100 worth of gas and it shouldn’t take you to put $25.04 times in a car that you had had for six days just to tell me that nothing is wrong with the car total bull**** I wouldn’t recommend anyone going there or taking their car there

+1

Saved me from a huge ordeal!

ShiftsGood Transmission specializes in the repair, servicing, and rebuilding of automotive automatic transmissions in both foreign and domestic car and truck vehicles. Our auto repair shop also offers

Hands down, Best and honest shop in town. Had some major brake problems did not know where to turn, J & J diagnosed the problem, explained it to me, and fixed it promptly. Glad I found them!

These were the NICEST people. I’m a college girl who doesn’t know anything about cars and they were so nice and reassuring. They explained everything to me and even took the time to call my dad and give him the updates since he understood what they were talking about.

I have been going to this location of Express Oil for about 3 years now. Nick, the manager and every one of the employees have always been very friendly and helpful. But most importantly, they are HONEST, which is very hard to find today, a mechanic that you can TRUST. i'm a single woman and have been lied to MANY times regarding my car, having been told I needed a new fly wheel when another mechanic told me there was nothng wrong with it! Nick and his guys will tell you the truth, if something doesn't need to be replaced, they are not going to tell you it does. By the same token, they will SHOW me what is wrong when something is wrong and tell me how soon I need it replaced, etc. I love these guys! Love this place!

Excellent service. Said what they could do then did what the said. My wife liked the fact that they treated her like she knew what she was talking about instead of treating her "like a silly woman". Reasonable shop rates ( comparably- I grew up in the day of 6.00 labor) for the care and skill required.

I have had the worst customer service experience of my life today at Express Oil Change and Service Center at 5503 Brainerd Road. To start the problem out the wrong part was replaced initially. This caused the car to stale within 1/4th mile from the location. Once it was taken back, the person said "What do you expect me to do. You can pay $50.00 and have it put on the computer to see what is wrong with it." I attempted to discuss the situation with the manager, who responded in the exact same way and refused to try to assist at all. Luckily on my way through the parking lot the mechanic, who actually did the work, stopped me and discussed the situation. He then realized the wrong part was replaced and agreed to correct the problem. The mechanic took me back in and explained the situation and the manager still had attitude. After the car was fixed, I asked the manager why he failed to try to see if something had been done incorrectly before telling me there was nothing he could do. He responded by saying that they had been told to fix the wrong part (although all paperwork shows otherwise) and said it was my fault. I tried to point this out on the paperwork and he wouldn't look and said he was done talking to me. I advised I wasn't done speaking and he turned his head and began working on his computer. Please advise all people you know not to use this business as it is very apparent they are all about the money and do not care about the customer. This is just a summary of the actual interaction and was actually a little more outlandish but I think I made my point.