Honda service near Decatur, GA

Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.

Serving our customers for over 7 years! Fast, Friendly and Honest is what we are described by. Our logo Protect the Air Emissions, shows that we are concern about the environment and our Green Planet!

Foreign and Domestic transmission repairs, manual transmissions repairs, clutches, c.v. axles, free diagnostics, free towing with major repairs. Locally owned and operated.

We provide customer friendly automotive repair service for both domestic and foreign automobiles, light trucks, vans, and SUVs - Mercedes Benz.

The service was incredible! My only issue was the amount of time it took to receive the oil filter for the car. It was well over 1.5 hours and forced me to miss my flight. But the experience was terrific, I get not having a part. But the supplier took far too long delivering and I could not leave because the car had no oil. I won’t let this issue hinder me from visiting again because it wasn’t Executive Repairs issue.

My experience with Osborne Automotive has been a wonderful one. Their prices are fair, their service is second to none and they are very nice and professional people to be around. I am so glad that I was able to move down here from up north and to have found such a wonderful automotive service center.