Oil change service near Flowery Branch, GA

I was at Jiffy Lube on Satellite Boulevard in Duluth. GA to do a normal oil change and after about 20 minutes into the oil change, I was called to come under the bay to see something. Went in and the man working on my car told me the nut that locks on the pan would leak oil after they finish changing the oil. Apparently he broke it while unscrewing it. I informed him that my car has never leaked oil and I'm wondering why he did this. He told me "well you can fill out a claims form" if you feel badly about this. Filled out a claims form and my horrors began. First they did not fax in my claims form until I called corporate office. Emailed the customer care supervisor pictures of oil leak. Did not get an acknowledgement. They sent one of their staff Chuck who is on their telephone system to give me a call. The horror continued. Chuck was so rude and antagonistic and he clearly was acting out a script designed for Jiffy Lube not taking responsibility for their staff action. Told me the previous company who I have been using since my car was about 10k miles without issues was responsible for the broken nut. My argument is that if their staff knew the nut was hard to remove, he should have called my attention to it before proceeding further instead he called my attention after he got it broken. Now I am stuck between legal action or cough out money that I never planned on spending because I went for a cheaper Groupon powered Oil change.

Kudos to Ed for excellent service! Lextech didn't handle the type of repair I needed but Ed was well versed in the nature of my issue and gave me an A+ referral that led me to saving a couple thousand dollars! The last thing I wanted to do was call the dealership and thanks to him I didn't have to. He was super patient, even providing me with the full address and number of the shop. You can best believe the next time I need anything for my Lexus, I'll be making an appt here! Looking forward to meeting Ed in person. D D. Atlanta, GA

Great work, reasonable prices, excellent customer service / communication. What more could I ask for ? Runs like a champ! Highly recommended!

brought my 92 e30 in it on oct 2018 and they did absolutely no work..quoted me 5000 with 1200 deposit in jan 2019. The quote had things that have already been replaced like ac compressor and and a headgasket that has no miles on it because i changed it my self before i brought it in .. I trimmed the quote down to 1400 and the deposit was 500 i thought that is pretty high...but i paid it..against my better judgement because i could feel the racist mentality when i came into the shop to talk about the repairs to my car in nov 2018 .i believe since they couldn't prey on an uninformed black car owner they chose to let my car sit for 2 months and when i called for an update on feb 13, 2019, they informed me that its best to come get my car and that they haven't done any work

Import Auto is an independent auto repair shop with an emissions testing center located in Alpharetta, GA. We are on the north side of Atlanta on the Forsyth & Fulton County line, 6735 Atlanta Hwy, near the Midway Animal Hospital and Beverage Depot. We are family-owned and operated since 1993 serving customers from all parts of north Georgia with professional, and quality service.

Each American Service Station automotive repair center is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.

I would like to thank David Jacov and his staff for always helping me out! I have found a diamond in the rough for a business being honest, ethical, and always doing a great job. David and Team have always helped me out when I show up first thing in the morning. I have a 2008 GL550 which is in very good shape but seems to need some "TLC" every now and then. I would recommend MB Techs over any other place I have gone for service in the entire Atlanta area. You will NOT be disappointed and I have been to other places in ATL for repair and maintenance and this shop is THE BEST! David B. Atlanta, GA

Jeff and Phinah are honest proprietors and looking out for the well being of their customers. They recommend and use high quality parts, deliver on their promises, and charge REASONABLE prices! The service is careful, CLEAN, and on time! Great experience and service will keep you confident and coming back over and over for service. GREAT JOB!!! John B. Norcross, GA