Engine repair service near Lawrenceville, GA

If you're seeking an auto repair shop that epitomizes honesty, reliability and talent, J&L Auto Service is where you want to take your vehicle. Gabe and his team there have been a breath of fresh air to work with. These guys are highly skilled and knowledge mechanics who are able to service virtually any automobile there is. We at Merlin Auto Group are very selective about who we trust with the vehicles offer for sale. It did not take very long for us to recognize the value of having a relationship with J&L. Our experiences thus far have been positive 100% of the time which solidifies the truth that servicing cars does not have to be the challenging process that it can quickly become in the wrong hands.

I have never left a review for anything but I just had the worst customer service experience which included waiting 2 days to be contacted, being accused of stealing, being called a piece of shit and told to fuck off. This was an experience that other people need to know about. My check engine light came on in my 2007 BMW X3 so I brought it into Carma Motorsports since it’s down the street from where I live. I dropped off my car on Sunday night and left the key in the drop box. I called on Monday morning at 8:30 to confirm with them that they received it. I was told by Jennifer that I would receive a phone call after they had looked at it. After never receiving a phone call and trying to call all day, I stopped there at 6 and was told that the phone and internet was down and that was why I never received a phone call. They told me the phones and internet should be fixed in the morning and I would receive a call then, but that they only things that need to be fixed are the ignition coil and air mass meter boot. On Tuesday, I finally received a phone call and received a quote for $1,600 to fix the ignition coil, air mass meter boot, and that I also needed all new front and rear brakes. After waiting over 36 hours to hear anything, this was not good news so I called around to get a few other opinions since that seemed pretty steep. I ended up finding somewhere else that could do all of the same work for almost $500 less. I called Carma and let them know of the lower quote and asked if they could match it. After being told no, I said I was going elsewhere and that I would pick up my car at 6. After arriving, I was told that I still owed $120 for the diagnostic check to find out what was wrong. I informed Adam and another man with a shaved head (unfortunately I didn’t get his name) that I was not going to pay that since it took them so long to get back to me with anything and that what they quoted wasn’t even close to a good price compared to what I was able to find elsewhere, and because no one had told me about the cost of a diagnostic check when I said I was picking up the car. I asked if they had an issue with that and the bald man told me did have an issue because it’s stealing. I responded by saying that I understand that their time is valuable but so is mine. I will never be going back and I’m going to make an effort to make sure other people don’t either.

During a huge storm the wipers on my BMW X5 stopped working an hour away from home. I saw the sign for Car Tech and pulled in. The owner and his assistant dropped what they were doing and came over to assist me. I thought I had blown a fuse but they quickly identified the problem as a blocked wiper linkage and took the cowling off and fixed it. Within 15 minutes I was back on the road. I have never had a BMW dealer show this amount of expertise or professionalism and although they are an hour away, I will return for work and service on both my BMWs. Amazing service and kindness

Seriously, the owner is as sincere and kind as it gets while looking to save you cash on parts and etc. And he knows what he's doing cuz after an 800 mile roadtrip the day after fixing my brakes, I'm alive with A/C so crisp and cool..! The car never felt that good even when purchased and maintained at the dealer. I tried this place for the first time and it was probably the best decision.

Great work, reasonable prices, excellent customer service / communication. What more could I ask for ? Runs like a champ! Highly recommended!

My wife took her Honda in for an oil change at the location. Several months later she went to the Honda dealer for oil change etc. The dealer mechanic showed us the stripped threads for the oil pan - the pan could not be used and had to be replaced. The dealer mechanic noted on the $600 invoice that it had been stripped by the last person to change the oil - Crabapple Exress Oil. I took the oil pan to the Crabapple Express Oil and the manager admitted the threads were stripped but refused to compensate my wife in any way. Ive taken the issue to the Area Manager and was dismissed out of hand. I called corporate but no response. This location and company take no responsibility for errors they admit they made.

brought my 92 e30 in it on oct 2018 and they did absolutely no work..quoted me 5000 with 1200 deposit in jan 2019. The quote had things that have already been replaced like ac compressor and and a headgasket that has no miles on it because i changed it my self before i brought it in .. I trimmed the quote down to 1400 and the deposit was 500 i thought that is pretty high...but i paid it..against my better judgement because i could feel the racist mentality when i came into the shop to talk about the repairs to my car in nov 2018 .i believe since they couldn't prey on an uninformed black car owner they chose to let my car sit for 2 months and when i called for an update on feb 13, 2019, they informed me that its best to come get my car and that they haven't done any work

Each American Service Station automotive repair center is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.