Ford service near Lawrenceville, GA

Porter came out checked out the truck, replaced the belt, and got me going again when I was way out in the country. Thanks!

Scotts Auto Center damaged my transmission in my 2007 dodge ram doing a routine service flush I have had the transmission serviced every 35000 miles from a dodge dealer in Cumming and have never had an issue. I had my truck in at Scotts to have some other repairs done and they recommended doing the flush because the fluid looked a little dirty. they said they would have the truck ready the next afternoon. Dan called at 5:30 pm and said there was a problem with my truck after they did the flush the truck would not move .and that they would have to do a complete rebuild of my transmission at no charge to me. I explained I have a HVAC company to run and a lot of customers to service over the next few days I told Dan I would need a rental so I could continue to run my HVAC company. long story short I spent 3 hours on sat driving 40 miles round trip and unloading my tools and parts and reloading into this rental van. as a result of Scotts damaging my truck I had to pay over time all weekend to my employees to get our customers taken care of. and when it came time to pick up my truck and pay the bill Scotts billed me for the transmission flush. I refused to pay for that part of the repairs and asked to speak to the owner Scott was very un professional about the whole deal. he told me I should be happy they paid for my transmission. I said the same one you messed up ? I went on to explain to him how much money this has cost me and how much of an inconvenience this has been. I was told if I didn't pay for the flush I wasn't getting my truck back. and then the owner Scott himself hung up on me . what kind of a way is that to treat a customer I was more than happy to pay for the other repairs they did. and our family has been customers of Scotts Auto for over 10 years. and Bob that is in charge of the front desk tried to justify it to me as well that they should be paid for the transmission fluid. its funny the transmission fluid costs the same as a transmission flush . BE

They went over and above what any other mechanic has ever done for me in the past. I opted out for any repairs because my car is old, and I am just going to replace it. As I was leaving, in the rain, one of their mechanics ran out to help me get my car up their driveway. They didn't ask for a dime...which as most of you know, most places would have. Signature Automotive Specialists seemed very honest!!

I made an appointment with them at Decatur GA location. Got message from them that appointment is not confirmed until they will call or send confirmation message. They never call or massaged me for confirmation. I also requested them to call me for the direction to the place, because one time I went to the address all I saw was some kind of warehouse place and ramp. They did not have courtesy to call me back.

With over 50 years experience in the transmission business and auto repair, you can be assured that Mr. Transmission Decatur North is the best at repairing and maintaining transmission systems and drive train components.

European Automotive Specialists of Atlanta provides service, collision repair, and performance tuning on all vehicles, while specializing in BMW, Mercedes-Benz, Volvo, Jaguar, Porsche, Audi, Volkswagen, and Saab.