Oil change service near Lithonia, GA

Committed to providing you excellent service, so you always choose us for your repair needs. For most people, auto maintenance and repair is not fun or convenient. So, we want make the process as easy and enjoyable as possible for you. We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.

This business was established with the goal of delivering exceptional customer service. We employ only highly skilled associates. And participate in continuing education. We are Atlanta's only Certified ASE Blue Seal of Excellance location. Our Technicians are ASE Certified Master Technicians using state-of-the-art diagnostic equipment. We are also a member of the Metro Atlanta Better Business Bureau with an A+ rating since 1989. For the past two years, we have won the "Talk of the Town" award for customer service as based on our internet rating for customer service. We were recently selected as a "top Shop" by Repair Pal, Inc. due to our shop's credentials and our reputation. Our customer waiting area has a large selection of magazines, fresh coffee and free Wi-Fi.

If you're seeking an auto repair shop that epitomizes honesty, reliability and talent, J&L Auto Service is where you want to take your vehicle. Gabe and his team there have been a breath of fresh air to work with. These guys are highly skilled and knowledge mechanics who are able to service virtually any automobile there is. We at Merlin Auto Group are very selective about who we trust with the vehicles offer for sale. It did not take very long for us to recognize the value of having a relationship with J&L. Our experiences thus far have been positive 100% of the time which solidifies the truth that servicing cars does not have to be the challenging process that it can quickly become in the wrong hands.

I have never left a review for anything but I just had the worst customer service experience which included waiting 2 days to be contacted, being accused of stealing, being called a piece of shit and told to fuck off. This was an experience that other people need to know about. My check engine light came on in my 2007 BMW X3 so I brought it into Carma Motorsports since it’s down the street from where I live. I dropped off my car on Sunday night and left the key in the drop box. I called on Monday morning at 8:30 to confirm with them that they received it. I was told by Jennifer that I would receive a phone call after they had looked at it. After never receiving a phone call and trying to call all day, I stopped there at 6 and was told that the phone and internet was down and that was why I never received a phone call. They told me the phones and internet should be fixed in the morning and I would receive a call then, but that they only things that need to be fixed are the ignition coil and air mass meter boot. On Tuesday, I finally received a phone call and received a quote for $1,600 to fix the ignition coil, air mass meter boot, and that I also needed all new front and rear brakes. After waiting over 36 hours to hear anything, this was not good news so I called around to get a few other opinions since that seemed pretty steep. I ended up finding somewhere else that could do all of the same work for almost $500 less. I called Carma and let them know of the lower quote and asked if they could match it. After being told no, I said I was going elsewhere and that I would pick up my car at 6. After arriving, I was told that I still owed $120 for the diagnostic check to find out what was wrong. I informed Adam and another man with a shaved head (unfortunately I didn’t get his name) that I was not going to pay that since it took them so long to get back to me with anything and that what they quoted wasn’t even close to a good price compared to what I was able to find elsewhere, and because no one had told me about the cost of a diagnostic check when I said I was picking up the car. I asked if they had an issue with that and the bald man told me did have an issue because it’s stealing. I responded by saying that I understand that their time is valuable but so is mine. I will never be going back and I’m going to make an effort to make sure other people don’t either.

I would like to thank David Jacov and his staff for always helping me out! I have found a diamond in the rough for a business being honest, ethical, and always doing a great job. David and Team have always helped me out when I show up first thing in the morning. I have a 2008 GL550 which is in very good shape but seems to need some "TLC" every now and then. I would recommend MB Techs over any other place I have gone for service in the entire Atlanta area. You will NOT be disappointed and I have been to other places in ATL for repair and maintenance and this shop is THE BEST! David B. Atlanta, GA

Jeff and Phinah are honest proprietors and looking out for the well being of their customers. They recommend and use high quality parts, deliver on their promises, and charge REASONABLE prices! The service is careful, CLEAN, and on time! Great experience and service will keep you confident and coming back over and over for service. GREAT JOB!!! John B. Norcross, GA

Full Service Automotive Repair Shop Napa Autocare Tire Dealer (All brands)

The diagnostic is definitely worth it. I nstead of throwing parts at the engine this tells you exactly what is wrong with what ever problem you are trying to handle. work also comes with a warranty and the staff is great !

They have okay service. Sometimes they can be pretty rude. I came in for an oil change. They told me it wouldn't be long. An hour and a half later I go to see how much longer and another guy tells me my car is next. I was pissed considering the cars they were working on came after I got there. The guy that initially helped me apologized a lot, which is the only reason I gave them two stars. But I'm being generous.