Clutch repair service near Riverdale, GA

Just had an experience with them that makes me a life long customer. Have always had good experiences with them and never feel like I'm getting taken for a ride. Customer Service and repair abilities are bar none. Thank you guys for all you have done.

If I could give a negative rating I would. Stay away from this place at all costs. They are overpriced and do not hold up agreements. They made a verbal contract with my son (which Georgia acknowledges verbal contacts as legally binding) to set up a payment arrangement so he could get his truck back as soon as it was done. Once the truck was done they changed it up and told him he had to pay the full $4,000 to get the truck. There were two witnesses that heard the verbal agreement and the shop manager, John even admitted to my mother on the phone he made the agreement with my son. This truck is our livelihood. Without it there is no money. Corporate is no help either because this is an independent store. The owner, Gary Rowe, does not communicate at all. I have sent him an email and requested phone calls and he refuses to speak with me. I am retaining an attorney. I am also alerting the news stations because upon reading the reviews I see that this is common practice for them. When we got the estimate back I told my son it was way too high and we needed to go elsewhere. He said he had been told we couldn’t because they had already started working on the truck. So they were already working on it without permission to begin. Red flags everywhere! The only reason I allowed the truck to remain there for repairs was because of the agreed payment plan. (By the way- the truck is actually mine and in my name- so they did repairs on a vehicle without the owners permission, as well) If anyone would like to fight this fight with us feel free to contact me at joymcdonald321@gmail.com

The service was incredible! My only issue was the amount of time it took to receive the oil filter for the car. It was well over 1.5 hours and forced me to miss my flight. But the experience was terrific, I get not having a part. But the supplier took far too long delivering and I could not leave because the car had no oil. I won’t let this issue hinder me from visiting again because it wasn’t Executive Repairs issue.

Thanx

I am totally capable of performing the maintenance on my own cars, and I do for 90% of the time. When the few times comes that I can't do it on my own due to time or tooling. I can trust and rely on Litz.. They do quality work for a fair price, and I know that I can trust them to do it correctly the first time.

I’m only posting this review because I’ve gotten several emails about reviewing yall. I usually never say anything if I have somthin bad to say. My experience here was pretty terrible. However, I’ll start off by saying the guy at the counter and the attitudes were all great. But when it comes to the service part… that’s a whole other situation. My first impression when I got my car back was it smelled like a sweaty man had been driving it around. Then the radio came on to some super loud hip hop (which I love but obviously not my country presets). I realize that when you change the parts that y’all needed to change that you may have to go drive it around a little to make sure the breaks are working properly. But.. like for real? It smelled SOO nasty. Then as im driving out I notice the breaks were squeaking… they are still squeaking a week later… I love attention to detail so cleaning whatever funk is causing that would have been nice. Lastly, and most importantly, I’m very very conscious of the cosmetic condition of my newer ford mustang. It’s been my dream car since I was a little kid and I finally got one less than a year ago. I don’t race it or push it whatsoever. I have a perfect driving record and never been at fault in any accidents. That’s why I was extremely surprised to see some nasty curb rash on my driver side front AND back rims. Practically new painted rims. So now y’all probably understand why I would never want y’all touching my car ever again. After a $500+ job I would expect a little more care. Really frustrating. Lesson learned… Don’t just go to a repair shop because it’s right across the street from where you live.

I finally found honest and reliable auto services with affordable rates! I always know that my car is in great hands at The Ultimate Motorwerks, and the service excellence exceeds all expectations!

I highly recommended this place. Amazing work and amazing employees. I couldn’t be more satisfied with the work they did on my car.

The Manager, Mark, was awesome! I had my transmission rebuilt along with a few other things and got great service. Mark explained everything to me, broke down to me different procedures of what they do to diagnose and fix the problem(s) and did an excellent job rectifying a previous complaint I had. My car runs great now and as long as Mark is the manager, you can trust the work to be honest and high quality. Will be taking all my vehicles here for any and everything.