Ford service near Smyrna, GA

Personalized honest service, with all the skills to help you with any problem in your car. Find out why we are the best auto repair shop in Suwanee Georgia.

Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.

Serving our customers for over 7 years! Fast, Friendly and Honest is what we are described by. Our logo Protect the Air Emissions, shows that we are concern about the environment and our Green Planet!

Each American Service Station automotive repair center is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

Scotts Auto Center damaged my transmission in my 2007 dodge ram doing a routine service flush I have had the transmission serviced every 35000 miles from a dodge dealer in Cumming and have never had an issue. I had my truck in at Scotts to have some other repairs done and they recommended doing the flush because the fluid looked a little dirty. they said they would have the truck ready the next afternoon. Dan called at 5:30 pm and said there was a problem with my truck after they did the flush the truck would not move .and that they would have to do a complete rebuild of my transmission at no charge to me. I explained I have a HVAC company to run and a lot of customers to service over the next few days I told Dan I would need a rental so I could continue to run my HVAC company. long story short I spent 3 hours on sat driving 40 miles round trip and unloading my tools and parts and reloading into this rental van. as a result of Scotts damaging my truck I had to pay over time all weekend to my employees to get our customers taken care of. and when it came time to pick up my truck and pay the bill Scotts billed me for the transmission flush. I refused to pay for that part of the repairs and asked to speak to the owner Scott was very un professional about the whole deal. he told me I should be happy they paid for my transmission. I said the same one you messed up ? I went on to explain to him how much money this has cost me and how much of an inconvenience this has been. I was told if I didn't pay for the flush I wasn't getting my truck back. and then the owner Scott himself hung up on me . what kind of a way is that to treat a customer I was more than happy to pay for the other repairs they did. and our family has been customers of Scotts Auto for over 10 years. and Bob that is in charge of the front desk tried to justify it to me as well that they should be paid for the transmission fluid. its funny the transmission fluid costs the same as a transmission flush . BE