Oil change service near Tucker, GA

Decatur Tire and Service has 6 full service automotive centers they also provide an auto repairs, maintenance and tires. http://www.kudzu.com/m/Decatur-Tire-and-Service-LLC-16654890

I was at Jiffy Lube on Satellite Boulevard in Duluth. GA to do a normal oil change and after about 20 minutes into the oil change, I was called to come under the bay to see something. Went in and the man working on my car told me the nut that locks on the pan would leak oil after they finish changing the oil. Apparently he broke it while unscrewing it. I informed him that my car has never leaked oil and I'm wondering why he did this. He told me "well you can fill out a claims form" if you feel badly about this. Filled out a claims form and my horrors began. First they did not fax in my claims form until I called corporate office. Emailed the customer care supervisor pictures of oil leak. Did not get an acknowledgement. They sent one of their staff Chuck who is on their telephone system to give me a call. The horror continued. Chuck was so rude and antagonistic and he clearly was acting out a script designed for Jiffy Lube not taking responsibility for their staff action. Told me the previous company who I have been using since my car was about 10k miles without issues was responsible for the broken nut. My argument is that if their staff knew the nut was hard to remove, he should have called my attention to it before proceeding further instead he called my attention after he got it broken. Now I am stuck between legal action or cough out money that I never planned on spending because I went for a cheaper Groupon powered Oil change.

I appreciated the friendliness of the employees of this location; however, I had a horrible experience and would not recommend this location to anyone. I went in to get my emissions test, but my check engine light was on - so I was not going to pass. I knew there were issues with my truck because I had recently taken it to Nissan for diagnostics. I showed the tech at Express Oil Change what work needed to be done - it totalled $450.00. He mentioned that they could do it for a better price. They were able to get the check engine light off long enough to pass the test, but it came right back on. At the end of the day, I had a bill of 1056.54. but the light was still on. They told me to bring it back later. Long story short - multiple visits later, I'm charged 1,848.04 for what Nissan said they would do for $450.00. I've learned my lesson. DO NOT GO TO THIS SHOP. They're friendly, but don't have the best practices.

Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.

Oil Change and Lube, AC and Heating Repair, Alignment Repair, Auto Glass Repair, Brake Repair, Diagnostic Services, Electrical Repair, Engine Repair, General Maintenance, Tire Repair

Kudos to Ed for excellent service! Lextech didn't handle the type of repair I needed but Ed was well versed in the nature of my issue and gave me an A+ referral that led me to saving a couple thousand dollars! The last thing I wanted to do was call the dealership and thanks to him I didn't have to. He was super patient, even providing me with the full address and number of the shop. You can best believe the next time I need anything for my Lexus, I'll be making an appt here! Looking forward to meeting Ed in person. D D. Atlanta, GA

did as promised at price as promised on time as promised

This is an excellent auto shop! I was most amazed at how knowledgeable and genuine the owner of the shop is. My driver side window wouldn’t close after I lowered it down on late Tuesday night. I contacted Wright’s Car Care the following morning and I drove to his shop. Ate breakfast and walked through some of the stores nearby (great marketplace nearby), and I couldn’t believe my car was finished! I had another auto shop that would have charged me 250 more and the service would have been subpar in comparison to Wright’s. If you’re trying to decide which auto shop to go to, Wright’s Car Care is my recommendation.

Excellent automotive shop. I work on my own vehicles and don't like mechanic shops. But when I have to use a mechanic I love Apollon. They are always honest and very fair. Several times they could have taken advantage of me or just charged me more to replace something instead of trying to repair it. Highly recommended John G. Marietta, GA

I saw the sign for a free brake inspection so I stopped in (they've been squeaking). The manager - Gerry, took the time to explain to me the differences for the various pads. He also showed me the pads that were on my car and the uneven wear indicating rotors. I decided to take care of everything - rotors and pads. So grateful to have a trustworthy mechanic. Thank you!!!