Oil change service near Woodstock, GA

I was at Jiffy Lube on Satellite Boulevard in Duluth. GA to do a normal oil change and after about 20 minutes into the oil change, I was called to come under the bay to see something. Went in and the man working on my car told me the nut that locks on the pan would leak oil after they finish changing the oil. Apparently he broke it while unscrewing it. I informed him that my car has never leaked oil and I'm wondering why he did this. He told me "well you can fill out a claims form" if you feel badly about this. Filled out a claims form and my horrors began. First they did not fax in my claims form until I called corporate office. Emailed the customer care supervisor pictures of oil leak. Did not get an acknowledgement. They sent one of their staff Chuck who is on their telephone system to give me a call. The horror continued. Chuck was so rude and antagonistic and he clearly was acting out a script designed for Jiffy Lube not taking responsibility for their staff action. Told me the previous company who I have been using since my car was about 10k miles without issues was responsible for the broken nut. My argument is that if their staff knew the nut was hard to remove, he should have called my attention to it before proceeding further instead he called my attention after he got it broken. Now I am stuck between legal action or cough out money that I never planned on spending because I went for a cheaper Groupon powered Oil change.

Been going to Heritage Volkswagen for 5 years and I still carry my Passat there because of the competent technicians and the awesome customer service. Never had any problems of any kind at this dealership. Highly recommended.

I can’t say enough about Freed Performance. After getting my super charged 993 back from a dealership that was just doing some routine maintenance, it was in running horribly. No power and a strange very high cold start up idle. I took it to Sean and company at Freed and after a number of upgrades (RS cams, RS CLUTCH/flywheel, RS mounts, etc), a lot of extras while the engine was out, and troubleshooting the idle and power issues, the car is now incredible. Idles perfectly cold and warm, smooth/strong consistent power, very easy to drive clutch and feels rock solid. Thanks again guys!! Chris Ozment

repairing a major oil leak and installing a new transmission in my BMW 750Li…… it was in the hands of a real pro…… The car runs like it did when it was brand new and I am delighted beyond description. Thank you a thousand times over for holding it’s repair to your personal high standards, insisting that it be perfect, rather than just “good enough”. I would be remiss if I didn’t also thank Jon Bailey for his tireless work; working long after everyone else had gone home to their families. He is an excellent example of the dedicated talent you have recruited at G2 Automotive; please thank him for me. And, many thanks to your lovely daughter Chelsea for the fastidious attention to detail, not to mention the personal attention she gave to me and the detailing of my car. Just another excellent example of the dedicated staff you have at G2 Automotive,. Thank you Gary for treating my car like it was your own! Most Sincerely, Daniel W. Bright

5 Service Bays

The technicians at Athens are very knowledgeable and informative, I have been going there for the past 4 years and have taken all of my vehicles to Nick and his team. I have never left out of there feeling like I was not treated like family and I have always had positive results post maintenance visits. Thanks guys you rock!!!

did as promised at price as promised on time as promised

This is an excellent auto shop! I was most amazed at how knowledgeable and genuine the owner of the shop is. My driver side window wouldn’t close after I lowered it down on late Tuesday night. I contacted Wright’s Car Care the following morning and I drove to his shop. Ate breakfast and walked through some of the stores nearby (great marketplace nearby), and I couldn’t believe my car was finished! I had another auto shop that would have charged me 250 more and the service would have been subpar in comparison to Wright’s. If you’re trying to decide which auto shop to go to, Wright’s Car Care is my recommendation.

I saw the sign for a free brake inspection so I stopped in (they've been squeaking). The manager - Gerry, took the time to explain to me the differences for the various pads. He also showed me the pads that were on my car and the uneven wear indicating rotors. I decided to take care of everything - rotors and pads. So grateful to have a trustworthy mechanic. Thank you!!!

Excellent automotive shop. I work on my own vehicles and don't like mechanic shops. But when I have to use a mechanic I love Apollon. They are always honest and very fair. Several times they could have taken advantage of me or just charged me more to replace something instead of trying to repair it. Highly recommended John G. Marietta, GA

TRUE Automotive, is as always the best repair facility in the Atlanta area. Issac, and his staff in the Sandy Springs location, are always very friendly and knowledgeable.

I used to drive 30 minutes to Marietta just to go to true automotive. Now that they opened up practically down the road I could not be happier. Isaac the manager has definitely carried over the top quality customer service and technicians. As always my car is feeling great. The honesty you get from these people when it comes to pricing and the work being done is amazing. I was told by Isaac the my suspension is starting to get to its age of replacement which is true, he’s on the money. I had two shops try and tell me that with half the mileage I have on the car now. You can’t get honesty like that in many places anymore. Good to have a shop in town that looks out for the customer!!!

I read the tribe ratings after hearing several advertisements on KPOJ, and decided that I would go to Vincent, for an inspection and an oil change. What I left the shop with was much more — a spooky encounter with a service manager, who recommended that I not go on long trips, unless I pay more than $2500 for additional repairs, and an $800 whole in my wallet. I was seduced by Vincent website and progressive radio message. When I arrived I was awestruck by all the technical certifications and employee photos on the wall. The place looked humble, and the people were very friendly at 7 am. I dropped the car off and took the shuttle back to work, without incident. A few hours later I get a message to call them, the inspection had been completed. Turns out that my suspension is totally shit struck, I had a bald tire, and I needed a break job, because a caliper is broken and dragging. Now I’m no mechanic, heck, I couldn’t pick a break caliper out of a lineup, but that sounded pretty serious, so I had them fix it. I was then told they had the parts in stock and I could get it done by the end of the day, they would call me. At this time I was also “sold up” on additional services like a break system flush, a cleaning and adjustment on the rear brakes, and a transmission fluid change. My $99.50 inspection and $37.22 oil change had skyrocketed up to $800! They called me two hours before closing, and then told me that something wasn’t fitting right and that they would have to keep the car over night. I was upset, but what could I do? I got dropped off by my girlfriend, to pick up the car, and told her I that I would pay and be meet her at a local pub in a couple of minutes. It seems that I underestimated their respect for a customer’s time when I told my girlfriend to go on ahead of me and order me a beer, because I, with credit card in hand, could not simply pay and leave without a lecture in vehicle safety, and a hard sell on the urgency of restoring my entire suspension system to original factory specs (I have a lowered ride), FOR OVER $2000!