The staff at Awesome are a very friendly, fair and honest group. Sitt... read more The staff at Awesome are a very friendly, fair and honest group. Sitting on the fence of keeping or getting rid of my 90s Toyota that I enjoy driving to this day, I decided to get a quote from them based on recommendations about their very competitive pricing, customer service, and my preference to support small business. The car had a massive oil leak, so I knew it would be costly. They took great care in finding all of the potential leaks and changed the timing belt for an excellent price that wasn't as bad as I had thought. The car now is running great , fun to drive again, and holds off car payments for what I hope to be a long time. Thank you Awesome Automotive.
The customer service experience is wonderful! The servicemen are home... read more The customer service experience is wonderful! The servicemen are hometown auto body mechanics who do fair and honest work. My family has been bringing our cars for many years and will continue to do so! So much better than any experience at a dealetship,better prices too!
Picked up a coupon from Groupon that included free oil changes. I went... read more Picked up a coupon from Groupon that included free oil changes. I went in expecting to be met with a cold shoulder and a hurry-up-and-get-this-guy-out-of-here feeling. I was wrong. I came in and was greeted right away by the owner himself. While I was waiting on my car to receive an oil change the owner sat with my girlfriend and I for a good 15 minutes talking to us and making sure everything was going well while explaining his business and passion for good service. The oil change was done in a timely manner and everything went smoothly. There was not even a hint of upselling and I never felt uncomfortable while there. I live in Schaumburg and this is a little bit of a drive just for an oil change but now that I have been there once I don't think I will go anywhere else for future service of my vehicle. The entire management and floor team there were very professional and friendly. It is also located in an easily accessible location and well-kept neighborhood. I am going back this Saturday for another oil change and I look forward to speaking with the owner again to let him know what I think of his business. As a new resident to Illinois I am happy to know I have found a trustworthy auto business.
