They came out to my house for an extra charge to replace my windshield... read more They came out to my house for an extra charge to replace my windshield and rear window. They were supposed to arrive at 11am but came at 6pm. The next morning was a freaking horror story. There was garbage and glass all around my driveway. The side lawn of the house that I’m renting had (and still does by the way) trenches in the grass half a foot deep because they drove on the grass and got stuck. Then the car itself. ... glass everywhere!!!! I cut myself at least five times and so did a friend when they drove with me 3 weeks later. The glass particles are tiny and got stuck in every nook and cranny that the car had. I personally vacuumed it for at least 40 minutes and then used paper towels and wipes for another 40 minutes. After I called and emailed pictures to get the lawn repaired their orginal response was why did my babysitter not help them pull their car out? Then after I explained the lunacy of that logic they said they will call back. Then their reply was that no landscaping companies are available to fix the lawn. They promised to bring some sod and dirt to cover the holes. Nothing was done. I’m appalled at this company.
Wouldn't take my Mercedes anyplace else if I lived within reasonable d... read more Wouldn't take my Mercedes anyplace else if I lived within reasonable distance of Burdi's. In fact, I used to drive down from Milwaukee to let them do any required or routine work. Now that I live in Europe, it is a bit too far to go :-( Great people, great service, great prices. If you are looking for a Chicago area independent Mercedes shop, stop looking. THIS is the place.
Anytime something goes wrong with my Benz I have never hesitated to ta... read more Anytime something goes wrong with my Benz I have never hesitated to take it in to burdi's. They are fast, reliable and always get the job done right. I would say they are as good the dealer probably even better.