I'm a very busy working Mom with a son that plays sports so one thing ... read more I'm a very busy working Mom with a son that plays sports so one thing I can appreciate is the valet service that DFW Storm Solutions offers. They came to my work and brought me the rental car and took my car to be fixed. They even brought the car back to me when it was done!! The time savings from dropping and picking it up myself is what made me want to use them. Not to mention I even made money on the deal because I referred some of my friends. Thank you DFW Storm Solutions for making my car look great again and for putting extra cash in my pocket!! See you again when the inevitable storm hits!! Dennette Berrios
If you're thinking about using these people, I highly recommend them. ... read more If you're thinking about using these people, I highly recommend them. They fixed my truck that had hail damage. Gave me a loaner car and took care of the deductible. They came picked my truck up, and brought it back when finished. They kept me updated on the progress and the work was impeccable. I'm very pleased with the results. Thanks guys. Ricky Chamness
If I could give this place in Euless a rating of zero I would. Worst e... read more If I could give this place in Euless a rating of zero I would. Worst experience ever. They had my car from August 17th until September 27th. Every time I had to call and check on my car Steve told me the same story "We need to paint and put it back together ". I heard this lie at least 4 times over this period of time. Steve also had told me that if I had a different Insurance Company my car would have been repaired quicker. I was tired of all the BS and called the Manager Jeremiah and his story of why my car was taking so long was that he had some people quit. Not my problem, all I wanted was my car. I was having to pay the rent car out of my own pocket, but when my car was not ready on 9/14/17 I told them they were covering the rent because it had already cost me over $800 and now I had to have my car payment put on the end of my car note. They did eventually cover the cost after I had to tell Steve a 2nd that they were covering the rent car. Well finally I got my car on 9/28/17. Was apologized to for it taking so long but was told by Steve that every once in awhile you get a bad apple(was I that bad apple?). Sure was how I took it. Then to top it all off Steve said I would be receiving a Survey and could I give him a good review, because it would sure help him but if I felt like I couldn't, could I not fill it out at all, because if I gave him a bad review because I thought he didn't deserve a good it, it would be bad for him. I'm sorry but did he ever think how bad this was for me when they had my car for like 40 days?!?! I believe not because they made sure I paid them that $400 deductible that they should have ate after the nightmare they put me through. I have been in touch with their Corporate Office and will keep calling them until something is done to reimburse me for the Sorry treatment I received from this place. I wouldn't recommend my worst enemy to this place. Still no phone call from Corporate so they will be receiving a call from me.