Radiator repair service near Crest Hill, IL

I bought a used MDX Acura w/50000 miles on it. It was supposed to be certified preowned. I drove it back to Missouri and realized that it had lots of problems. The carfax showed that it had a "minor accident". Ted Saras and Perry(used car mgr) stated only $295 worth of damage. After I got home I took it to Acura in my town. The car is not acceptable to be certified by Acura. The hood, the bumper, the rear driver side door have all been replaced. The tires are nearly bald and are chopped (bumpy from not being rotated properly). The paint is mottled. The hood is bent and not attached properly. There are pieces of trim missing on the body. The roof is crimped. The interior of the car is falling apart. The back of the passenger seat fell off for no reason and the owner of Napleton Acura, Joe Bosco, told me "maybe someone kicked it." No one had ridden in the back seat. The wheel was bent (it looked like someone had hammered it.) I too asked them to take the car back and was also told by Joe Bosco, "we don't take cars back." When a car is certified you are supposed to get new floor mats. We did not, but the dealer checked that they gave them to us on the list. A dealer has 20 days legally to send you the title. I received a letter after 30 days or more that they needed me to sign a power of attorney so they could sign my name on the title and send it to me. They forgot to give it to me when I bought the car. It goes on and on. Too many problems to mention them all. I called Acura the corporation and they stated that they can't make a dealer do anything about it not being acceptable to be certified. Acura has a 150 point checklist that they are supposed to do to certify an Acura. This dealership did not do it and Acura says they can't do anything about it. Why should you even pay extra for an Acura certified vehicle when you have no guarantee of anything? Evidently Acura certification means nothing. Because of this problem I will never purchase anoth

I found that Bob is one of the most honest mechanics that has worked on my car. That is one reason, I will return to him to work on my car. The other, which is also important, I am very satisfied with the work he has done. I will be returning to him when I need additional repairs.

Picked up a coupon from Groupon that included free oil changes. I went in expecting to be met with a cold shoulder and a hurry-up-and-get-this-guy-out-of-here feeling. I was wrong. I came in and was greeted right away by the owner himself. While I was waiting on my car to receive an oil change the owner sat with my girlfriend and I for a good 15 minutes talking to us and making sure everything was going well while explaining his business and passion for good service. The oil change was done in a timely manner and everything went smoothly. There was not even a hint of upselling and I never felt uncomfortable while there. I live in Schaumburg and this is a little bit of a drive just for an oil change but now that I have been there once I don't think I will go anywhere else for future service of my vehicle. The entire management and floor team there were very professional and friendly. It is also located in an easily accessible location and well-kept neighborhood. I am going back this Saturday for another oil change and I look forward to speaking with the owner again to let him know what I think of his business. As a new resident to Illinois I am happy to know I have found a trustworthy auto business.

I have lived in the area over a decade, and Tuffy has seen many (if not all) of our family vehicles. Some needed more repairs and upkeep than others, but Paul is definitely someone I trust. Just a few weeks ago we were going out of town for a funeral and decided to bring it in before we left. Long story short, we brought it in for an oil change and Tuffy found a major issue that needed to be repaired immediately. Tuffy not only saved us the danger of breaking down on our way to the funeral, but they worked out an arrangement with Enterprise to rent a 15 passenger van for my large family! We make it to the funeral safely and returned to have our vehicle repaired and ready to go. Thanks Paul and everyone at Tuffy! David G. Bourbonnais, IL