I brought my car for an evap code. When I came in I was told I owed $... read more I brought my car for an evap code. When I came in I was told I owed $125.00 for diagnosing a cat code. I have been aware for over a year that I needed a cat. When I reminded him that I brought the car in for the evap code, not the PO420 code. he said that if the cat code shows up that he HAD to a diagnostic on it. What?? I always had a good relationship with the Rockdale shop, but after this visit I feel cheated . Very unhappy!
Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus... read more Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus for all the help at keeping the Saturn running.
Very customer service oriented shop. Very cordial & polite staff. Ke... read more Very customer service oriented shop. Very cordial & polite staff. Kept me in the loop with all items in the repair. Handled warranty claim in a seamless manner, no paperwork for me to complete, they took care of it all. Repairs corrected both issues. Great job RAA & an excellent shop. Highly recommend RAA. Will return as needed. Mike C. - Downers Grove
