Mufflers repair service near Gardner, IL

Great people who tell it like it is. Honest, clear, professional and personal care you know you can trust 30 seconds after walking in. My first visit cost more than I had hoped, but I left fully satisfied and confident in the work done. I came in on a referral by a long time customer and expect that I'll also be recommending Doc Motor Works for years to come!

I brought my car for an evap code. When I came in I was told I owed $125.00 for diagnosing a cat code. I have been aware for over a year that I needed a cat. When I reminded him that I brought the car in for the evap code, not the PO420 code. he said that if the cat code shows up that he HAD to a diagnostic on it. What?? I always had a good relationship with the Rockdale shop, but after this visit I feel cheated . Very unhappy!

Needed a transfer case replaced. They were the only shop that would attempt to see if they could fix / replace due to the car being a 2002. The work took several weeks to complete. Took the car home and found some issues that were overlooked. Took the car back and they fixed the main issue no charge . Had an additional matter that was not initially covered but I worked with the owner Stephen and he made things right. The vehicle is now fixed and working properly.

I have lived in the area over a decade, and Tuffy has seen many (if not all) of our family vehicles. Some needed more repairs and upkeep than others, but Paul is definitely someone I trust. Just a few weeks ago we were going out of town for a funeral and decided to bring it in before we left. Long story short, we brought it in for an oil change and Tuffy found a major issue that needed to be repaired immediately. Tuffy not only saved us the danger of breaking down on our way to the funeral, but they worked out an arrangement with Enterprise to rent a 15 passenger van for my large family! We make it to the funeral safely and returned to have our vehicle repaired and ready to go. Thanks Paul and everyone at Tuffy! David G. Bourbonnais, IL

I have a 1992 Mercedes Benz 400E. It had been sitting a long time and was misfiring bad and the blower motor was not coming on. I already knew what was wrong when I took it to them but wanted to see what they would tell me. Talk about honest.......You will not find a more honest, reasonable, and reliable auto repair shop anywhere. They diagnosed and fixed the problems I had and the car has never run better. I highly recommend this place. Great Job guys!!

Ongoing problem for 9 years. Dealer repaired emissions error and check engine light returned in two weeks with same problem. AACCEL repaired the emissions, and now I can fuel the car in less than 15 minutes and pass the Will County emissions testing.

Meineke in Joliet is horrible now! The new "manager/owners" have taken over. The good mechanic is gone. I have been a long standing Meineke customer and when I called today to ask for my mechanic Mark, I was told he "Is no longer working here" (very rudely)! So I asked to speak to Vern and I was told he was busy and to call him later, also very rudely!!! I will find someone else to fix my cars from now on!

Took my car in to get an oil change. Just before that I had my car washed (insisde and out). After the oil change I get into my car and there is grease all over my chair, steering wheel, door, and floorboard. If this is how they treat your car, I can't imagine how shoddy their internal work is.