Mufflers repair service near Hazel Crest, IL

Very professional & knowledgeable. They informed me what my vehicle.

I brought my car for an evap code. When I came in I was told I owed $125.00 for diagnosing a cat code. I have been aware for over a year that I needed a cat. When I reminded him that I brought the car in for the evap code, not the PO420 code. he said that if the cat code shows up that he HAD to a diagnostic on it. What?? I always had a good relationship with the Rockdale shop, but after this visit I feel cheated . Very unhappy!

Hagen Auto has been proudly serving Melrose Park for over 35 years. Our team of certified technicians, led by Service Manager Bill Paris, would be happy to handle your complete auto care needs.

Great people who tell it like it is. Honest, clear, professional and personal care you know you can trust 30 seconds after walking in. My first visit cost more than I had hoped, but I left fully satisfied and confident in the work done. I came in on a referral by a long time customer and expect that I'll also be recommending Doc Motor Works for years to come!

Shop will go to great lengths to insure customer satisfaction

Marilynn & Chris always go above and beyond to keep our families' vehicles in tip top shape. I live all the way in the city and its worth the extra drive. Highly recommended A+++

I went in for an oil change and once I got home I noticed my tire pressure was still low and none of the fluids were replenished. This didn’t particularly upset me, mistakes happen I completely understand. What upset me was that when I called back, I told Mike my situation and he responded “well how do you know they didn’t fill the air and fluid?” in a very sarcastic and demeaning manner. Obviously, if the tire pressure light is on and there is no windshield wiper fluid right after the service, they didn’t do it. As a younger woman who is unfamiliar with the ins and outs of cars, this left a bad taste in my mouth because I’m sure an older male familiar with vehicle maintenance wouldn’t have been treated like this. In addition, they automatically assumed I wanted to most expensive oil change. I never authorized this nor do I usually get the most expensive one. I used to be a repeat customer but at this point I’ve lost all trust in this business. Although, I will say that James is always very helpful with any and all questions I may have.