Service stations service near Highland Park, IL

KS Autocare performed a detailed inspection of my car, during which it was discovered there were multiple problems. While my car was on the lift, KS showed me precisely what was wrong and what steps they were going to take to fix those problems, as well as providing a detailed estimate of cost and time involved for the entire repair. KS divided the repairs into two components: those that were urgent and needed to be done soon and those that could be put off for a while. I chose to do all of the repairs at one time. KS Autocare completed the repairs on schedule and on budget, exactly as promised. All KS Autocare personnel were professional and courteous and performed their jobs well. I highly recommend KS Autocare for your vehicle needs.

We are long-time customers who brought our "new to us" vehicle in for an inspection. After that, it was one issue after another. The day after we picked up the car from the inspection and some work that was needed, we completely lost the brakes in the car. We were told by many sources that if the car had been put up on a lift incorrectly, that the brake lines would be crushed. Had the car towed back, then we explained the situation. We feel that we are fair people and explained that if the mechanic made a mistake, we would gladly split the difference of the cost to fix the car. We understand that mistakes happen. We were told that the mechanic definitely did not make a mistake, and that we needed 4 lines replaced (2 brake lines, a fuel line and the other line in the same area). Cost to fix: $780. SHOP CUSTOMER SERVICE HAS SEVERLY DECLINED OVER THE PAST FEW YEARS: 1. Each and every time our vehicles have been in the shop, we await a call to let us know what is going on. Each time we call for information we get the same spiel from the customer service desk… “I was just going to call you…” – it’s hard to believe that since we are the ones who always have to follow up. 2. During the last repair, early in the morning we called and asked that the owner, Owen, call us to discuss the broken brake lines. That call finally came through at almost 4 PM, which was after the next issue that I am going to list (see #3). 3. Upon my arrival at the shop to pay for the work done on our vehicle, I walk in and Jim is bad-mouthing my husband to Owen. I stood in the lobby and continued to listen to the conversation without being greeted or assisted. Finally, I said to Jim – you do realize that you are talking about my husband. His response: was something to the tune of: your husband is accusing us of breaking something on the car and we did not. I explained that regardless, it is poor customer service to discuss another customer in such a manner when you have other customers in the lobby. At the end of the day, we paid the $780 to get the car fixed. THEN, two days later, while bringing the car downstate to our child at college, we noticed a strong gasoline smell. We brought the car to another mechanic, who upon looking at the car, showed us that the new gas line that was installed did not have a clamp. Apparently the $780 that we had already shelled out didn’t include a clamp. MORAL OF THE STORY is that we will no longer be customers of this establishment. There have been far too many errors from the mechanic team and they have horrible customer service. If I could, I would leave ZERO STARS.

I am glad to finally find a "go to" mechanic. This Mom and Pop place was a great find and they do amazing work. Thank you! Scott R Kenosha WI

I have a 2001 Toyota Tacoma with 87K on it. Great truck. Check engine light came on so I went to a local dealer where I had purchased two other vehicles in the past. They said I needed both catalytic converters for the not so surprising sum of $3600. I understand that dealers always charge high for parts but, no. I went to Paul's Bender Center ( to the dealers credit they did suggest Paul's ) and they quickly found bad gaskets near the O sensor causing the bad reading. One hour and $ 109.20 later AND a passed emissions I drove off smiling. I've been to Paul's in the past and will surely return and recommend their services to everyone. James M. Kenosha, WI

I am so glad I found this shop! They do quality work for a very reasonable price. And their customer service is fantastic. Professional, and accommodating on every level. If you live, or work in the area these guys are where you should be taking your vehicle for service.

I was very pleased with my recent experience at sunset automotive #3. I was broke down on the side of the road and I was very impressed with how quickly the tow truck responded. I was more impressed with the unbelievable customer service. Chris Caldron was so welcoming and extremely knowledgeable. He was very thorough in his explanation of what was wrong with the vehicle. He also did a great job of explaining it to me so I could understand. I would highly recommend them to anyone!

I highly recommend Steve and crew for repairing your Audi (and other makes). After a long search for repairing my car, Steve was very helpful over the phone without even seeing the car. He gave me an honest opinion and range or repair cost - again, without seeing the car. I brought it in and he repaired it and a couple other things he found that were related. When I came to pick the car up, he noticed another issue when pulling it up for me. He brought it right back in the garage and let me borrow his car while they made this additional repair. I was not charged for this, as Steve took responsibility for it. Honesty and fair pricing is difficult to find, especially with cars that are expensive to fix, and I'm thrilled I've landed at a place I can trust and use moving forward. I highly recommend Auto Imports and Steve. Seth Mindel

Do not get work done here. They scraped and scratched all of my wheels and left them with black Greasy dirt. New tires were marked uo, car did not feel right, was not as smooth as with the old tires. Brakes felt further away to stop than with old brakes. They recommended new tires without showing me the old tires which felt better. Dirty shoddy work

Have always had great service and work done when bringing my vehicle to AAA. Prices are fair and haven't had an issue in the 4 years I've been going to AAA for auto repairs. Highly recommend this shop.

Here at Nick & Ernie's Auto Works, we work hard to ensure our customer's satisfaction. We have been in business for over 35 years and we use only the highest quality parts available. Our highly skilled technicians are ASE certified and trained to work on foreign and domestic cars as well as light and heavy-duty trucks. We keep up with the latest technology through our Bumper to Bumper affiliation. In addition, we have the newest tools to diagnose and repair your vehicle. We also have a state of the art Collision Repair facility. Come see us for all car/truck service and preventative maintenance. We provide a local shuttle service for your convenience. Our work is warranted for 12 months/12,000 miles and we service all makes and models. Customer care and 100% satisfaction is our priority.

Johnny and Ivan are just wonderful guys! Honest and reliable shop! Best labor prices in town. My husband and I don't take our cars to any other shop! I have referred friends and to them and I feel you don't so that unless you are 100% happy with the service provided!

Doc Able’s was established in 1991 and has been serving Evanston and the surrounding areas for 24 years. My wife and I recently purchased (12/2014) Doc Able's and want to earn our neighbor's trust everyday by providing excellent service at a reasonable price. Our new team is looking forward to serving you more efficiently. We expect this change of ownership will positively impact your needs. If you have any questions, or would like to make an appointment to service your vehicle, please contact our shop at (847) 475-3600.

I had my car fixed there , i was so satisfied with service ,and as a woman i did not feel ripped off. They are honest and courteous,. The cleanest shop i have ever seen.