Mufflers repair service near Jerseyville, IL

Hi-Tech Automotive Is a Cut above the Other Shops in Missouri! First Class Service Advisor Tony Took Care of My Son Matthew and My BMW like we were family! I was over 2500 miles away - But Tony Made sure to keep me up to date with everything We needed done. Hi Tech Will have us as a return customer - as well as letting our friends know - where the good guys that are honest and do what they say! Thank you to all who were involved! Especially you Tony!

AVOID AT ALL COST. If one star could be given it would. Repaired minivan, put in lesser aftermarket parts without asking or telling that non-original parts would be used. When part failed, wouldn't agree to either of the two reasonable restitutions offered and s basically told to get out of the shop. This same shop didn't repair a bolt in a tire that was brought in, and paid for to get repaired. When confronted, shop claimed it was a DIFFERENT bolt in the same tire that just happened to be in the same region and be the same size. This is also the same shop that told us we had a cracked oil pan, that never turned up again as an issue at this shop (despite never being fixed), never leaked oil and has not been found by two other shops.

Had a slow leak. Tried two shops near my home and what seemed fixed ended up not being. Leak continued. Tried the Midas in Overland because near my work. On a lunch break they found it to be a bad valve. Removed tire, installed new valve. filled and has yet to leak. Sounds simple but other shops failed. I am just glad they took the time to actually figure it out. A new tire was over $150. So, I am grateful. Ask for Jamie or Robert. Thx

Work done was excellent as always. However, the quote of $350 to change the ignition switch is way over the top. I changed it myself in less than a half hour in my driveway in the cold.

I agree with Gene. In my case I drive a diesel Sprinter, very hard to get good service on to begin with because it is all German. I live in Montana too. I was referred to Westport Autohouse by a friend whose personal experience was very similar to the other review. So I called and made an appointment. The owner - Mike- insisted that because he had to order parts I should plan on leaving it overnight. I told him - Ok but- I had to be finished by 4 PM on Thursday since i had to be in another part of the state for business on Friday. The initial estimate was fine and was accurate to what needed to be done according to my research on the problems and the symptoms. The final bill came in a bit higher but they had completed all the repairs, the van drove smoothly and perfectly for the first time in months !! I am elated. I had been in a Mercedes Benz dealership earlier to get the same things done and they wanted over $2,000 more and most of that was for the wrong stuff anyway. I highly recommend Westport Autohouse and plan to use them every time I need a repair in the future. Tim B.

We all know how hard it is to find trustworthy business people today who are genuinely concerned with your satisfaction, but these guys are the real deal! I've been a customer for several years and don't have to concern myself with wondering if I'm being given the right diagnosis or solution to the problem. It makes all the difference. Moreover, Nas and his staff are highly skilled and competent at their craft. If you're looking for a technician instead of a mechanic, this is the trusted place to take your Mercedes, BMW, Audi, Volkswagen, Rover or Jaguar. Keith Davis

I've called in to the Midas customer service line 5 TIMES to get response from regional management about an issue & have received NO phone call. Then I received a call from the branch manager who said he would keep deleting any request I have to be contacted, said corporate would do nothing, then he hung up in my face. This is ABSOLUTELY RIDICULOUS! DO NOT WASTE YOUR TIME OR MONEY!

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