Engine repair service near Lake In The Hills, IL

What an amazing experience! I was greeted by the lovely owner, Debbie, and her little assistant. Debbie is so sweet, she made me very comfortable and I left the business knowing that I will return here with confidence. My service was fast and at a great price! My light is finally working like it should and I'm very grateful to Jose for doing such a great job. I'm recommending this business to all my friends.

My brother-in-law purchased a used scanner from Skip and after updating it through the dealer, a couple of Arlington Heights and Wauconda Police Detectives showed up at his place of business to confiscate the scanner as it was reported stolen by its original owner (Skips friend from Lattoff Chevrolet). This information can be verified through the freedom of information act as it is on file with the Arlington Heights and Wauconda Police Departments. Mike called and called Skip left several messages for him to call him back never to hear from him. Finally talked him and he said he doesn’t have the money to give back to him and he won’t give him anything else of value to compensate me for my losses. I happen to know that he sends the machine work that he is supposed to do for his customers to other machining businesses to do for him but then doesn’t check it when he gets it back and has had some problems because of that. That’s if you can get it back from him after several excuses of why he has not touched it after several months of having it to work on. I know some people that he has had their jobs for more than 6 months and finally said he has to order parts and it will be another couple of months before the parts come in. Skip also has a really big mouth and likes to talk about everyone else’s business, he also likes to say what everyone else is doing wrong with their business but doesn’t know how to run his own business

10 bay shop with state of the art equipment and ASE certified techs. AAA and BBB certified. Highly rated emissions repair specialists. Tires of all types available, along with balancing and alignment. Oil changes to engine replacements, batteries and exhaust work, all done in a clean, comfortable environment by experts in their field. WI-FI, TV and courtesy counter available in reception area for your comfort and convenience.

We are a neighborhood auto body and mechanical repair shop that looks out for our customers. We treat our customers like we would like to be treated.

I took my ML 350 due to a problem with the Engine. The drive chain had broken. The dealer's recommendation was to repair and cost was something of buying another car! So, I took to Dupage Auto Werks. The recommendation is to replace the 118K miles engine with a much lower engine. They shopped and found a fimilar engine and practically did a 'Engine Transplantation'! Now that I have an engine not only has a lower mileage, but also was cheaper overall. Very satisfied with them to have suggested and able to get my car worth somehting that I can keep it a much longer time!

This is a very convenient location for me,and my family has used Frank's for years. The service is great and the prices are always on point. I really like being able to drop off my car, then walk across the street and catch the metra into work.

We're a Volkswagen specialty shop here in Gurnee, IL - just northwest of Chicago. Our certified technicians do everything from basic oil changes to transmission repairs or collision repair.

I had a terrible experience dealing with this company. I will be sure to call the Illinois Commerce Commision at 1-800-524-0795 to file a complaint and may possibly take my case to small claims court. Consumers united against unethical business practices. Read this article about predatory towing practices: http://chicago.cbslocal.com/2011/04/21/state-can-now-crack-down-on-illegal-tows/

Scratched my car door. Needs paint afterwards

Picked up a coupon from Groupon that included free oil changes. I went in expecting to be met with a cold shoulder and a hurry-up-and-get-this-guy-out-of-here feeling. I was wrong. I came in and was greeted right away by the owner himself. While I was waiting on my car to receive an oil change the owner sat with my girlfriend and I for a good 15 minutes talking to us and making sure everything was going well while explaining his business and passion for good service. The oil change was done in a timely manner and everything went smoothly. There was not even a hint of upselling and I never felt uncomfortable while there. I live in Schaumburg and this is a little bit of a drive just for an oil change but now that I have been there once I don't think I will go anywhere else for future service of my vehicle. The entire management and floor team there were very professional and friendly. It is also located in an easily accessible location and well-kept neighborhood. I am going back this Saturday for another oil change and I look forward to speaking with the owner again to let him know what I think of his business. As a new resident to Illinois I am happy to know I have found a trustworthy auto business.