Radiator repair service near Lake Villa, IL

We dropped off a wrench in June to have the ratcheting mechanism repaired or replaced. Weeks passed before my husband called for an update. They assured him they'd get to it the next day. Again, weeks passed. My husband drove the twenty miles only to find it still untouched. They wanted another chance; wanted to make it right. Weeks later, my husband told them to mail it to him so he could take it somewhere else. Yesterday, October first, we called again. They still have the wrench because it was expensive to mail. They were hoping a customer from our area might come in so they could send the wrench home with them to drop off at our place! Today, I must drive up to pick up my husbands UNTOUCHED wrench after FOUR MONTHS on The Parts Place's shelf.

Hands DOWN the best service in town. They are honest, and always do everything to accomidate me. They support my older car nd give me real options on how to proceed when I need to choose the best repair options. I can't say enough good things about the Great service they offer every time I am in. Paul has always helped me and they work hard to get me in and out quickly with a loaner car option (I dont even see that with the dealer any more)! You won't be sorry you called them.