Transmission repair service near Lake Zurich, IL

First of all, if I could give Murphy's 0 stars I would. Until 2018, I had received pretty good service from Murphy's. Had spent thousands of $ for car repairs on 2 older cars. On my '99 Durango, I had recently developed a coolant leak. Was using about 2 qts of coolant every 60 miles. Was getting a sweet anti freeze smell inside the car and noticed some coolant on the garage floor. Went back to them because they had previously replaced both hoses and the radiator. Figured that if they failed I might be covered by "warranty" or "good will". Needless to say, Chris called me and told me that the lower hose was leaking. They had replaced it, the first time, on 06-15-17. Second time failed on the Dan Ryan Expy in 90 heat. 2nd time was 06-23-17 with 92413 miles. Had to have it towed to Murphy's. Now, on 02-21-19, with 101762 miles, Chris told me that it was leaking because it had rubbed against the frame of the vehicle and a hole had worn thru. I asked him if the hose had moved and he said no. He said the repair would cost $189.46 parts and labor. He couldn't do anything about the price because it was "out of warranty". I told him the mechanic should have noticed that the hose was making contact with the frame or very close to it. He didn't say anything. He said they replaced the old Dayco brand hose with Gates brand that was bent better. I contend that I should NOT HAVE PAID ANYTHING for the repair because A. They were not conscientious when they replaced the hose the 2nd time and should have seen the frame contact or close to frame, and B. Warranty or not, hoses do not fail in 9349 miles. If I had known how this was going to turn out, I wold have never gone back to Murphy's. Thus I will never darken their doors again and recommend that nobody else does either. I asked a friend who is a mechanic/repair shop owner in Orland Park about this and I will not say what he said about Murphuy's. Orland Park is too far to go to from western burbs. Originally I offered Chris to maybe go 50/50 on this but he refused to budge. I am so aggravated about this and mistreatment of a long time customer I am now seeking 100% reimbursement of the $179.46 I paid.

Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus for all the help at keeping the Saturn running.

Trans-O-Mex is a full service auto repair shop offering service to the entire Chicago Illinois area. Each automotive repair specialist at Trans-O-Mex is professionally trained and ready to provide their expertise at repairing and servicing all vehicle types, foreign and domestic. Trans-O-Mex promises to each of our customers that our auto repair shop will not remove any parts from a car or truck to complete a repair unless we are required to do so. Furthermore we promise to diagnose problems for your vehicle in an honest and professional manner. Our shop makes every attempt to provide prompt and courteous service to everyone visiting our shop in the hope that they will come back to us for all of their automotive repair needs.

This place is my heaven on earth. If i could give more stars i would. Weve had them work on our 2009 yukon denali, our 2012 chrystler 300, and our 1999 mitsubishi eclipse. The last job i brought them was a 1987 Chevrolet C20 pickup. The transmission needed a rebuild. They did it in under a week, and they even beefed it up for just 100 more bucks! It was smooth, down shifts were incredible, the whole shabang. Everytime i hear someones having a problem with a car we dont know how to fix, this facility is my first recomendation. These people are so great, ive called asking their opinions on a noise and instead of giving me the same old same old ever shop does, "well.... youll have to bring it in and well charge to look at it" theyve helped me over the phone asking to describe it. Ive even had the receptionist pull a guy from the garage for his opinion! The only bad thing i have to say is, ive called numerous times to set up an appointment and tbe problem gets fixed by itself or i fix it, then forget to call and say its a no go on the appointment, or i do call and i emd up canceling. I feel so bad every time i do it because they are really good people! Thats my fault not theirs though. I have a 1973 corvette that was recently involved in a rear end hit, as soon as the body shop finishes with the back, everything i need done to it will be going to Natiomal Pride. I recommend this place to anyone with any car problems they dont feel confortable with doing! Dylan S. Gurnee, IL

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Dan is great ! the best place ever, he is very moderately priced and will always tell you the truth about your car. i gave been going there for 4 years