Oil change service near Lake Zurich, IL

wish I could give no stars or negative stars. What a joke this place was. First I pulled up andthe guy says we are doing full synthetic right. Umm no doesn't require it is my response. Then he says I need dexos since it's a newer cadillac ok fine whatever. (This being my first oil change since I bought the car). I ended up paying 72 bucks for the oil change which after some research is about the normal price. What I don't like is when I see oil finger prints on the grill of my car, them it's on the plastic trim along the outside of my door which doesn't come of easily. I open the door and there is oil ALL over the leather on the inside of my door. I had to sit here and point it out to these kids. Finally talked to the manager and he gave me there extreme 11 buck car wash which he said had something in it that wouldn't leave white water marks on my car when it dried. Well guess what my car is peppered with dried white water marks. So I wouldn't suggest buying there wash either. The icing on the cake was when I just got back in my car the oil change sticker for next time is upside down on my window. REALLY!!! this is just PURE laziness the manager excuse for all of this was these guys make minimum wage. So all in all I would rather pay someone else double to change my oil PLEASE DRIVE PAST THIS PLACE. I will also be posting this on other review sites.

We are a Family owned an operated business that provides complete auto repairs and service.Both foreign and domestic vehicles. We also have 24 hour towing service available. Serving the northern Chicagoland area for over 45 years. 24 hour towing numbers are 847-542-8553 & 8071

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

We're a Volkswagen specialty shop here in Gurnee, IL - just northwest of Chicago. Our certified technicians do everything from basic oil changes to transmission repairs or collision repair.

Johnny and Ivan are just wonderful guys! Honest and reliable shop! Best labor prices in town. My husband and I don't take our cars to any other shop! I have referred friends and to them and I feel you don't so that unless you are 100% happy with the service provided!

Scratched my car door. Needs paint afterwards

We are a neighborhood auto body and mechanical repair shop that looks out for our customers. We treat our customers like we would like to be treated.