Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus... read more Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus for all the help at keeping the Saturn running.
I was so lucky to have brought my car for service on Monday. I have ha... read more I was so lucky to have brought my car for service on Monday. I have had so many bad mechanics try to fix my car but Velasquez and Darwin FINALLY got to the root of the problem and fixed my check engine light that was on for months. Other mechanics claimed they fixed the check engine light problem but the didn't. It is NOT easy finding a good, honest mechanic these days. I know I finally found one and can confidentially bring my cars to Velasquez in the future. Darwin also changed the gaskets. I had paid a mechanic to change them a few months ago but apparently didn't. I actually paid to have the purge valve and gaskets changed but they never were. Darwin even showed me the defective parts. Thank you Darwin and Velasquez mechanic shop. Brian 2-9-22
Very customer service oriented shop. Very cordial & polite staff. Ke... read more Very customer service oriented shop. Very cordial & polite staff. Kept me in the loop with all items in the repair. Handled warranty claim in a seamless manner, no paperwork for me to complete, they took care of it all. Repairs corrected both issues. Great job RAA & an excellent shop. Highly recommend RAA. Will return as needed. Mike C. - Downers Grove
