Engine repair service near Libertyville, IL

I was very pleased with my recent experience at sunset automotive #3. I was broke down on the side of the road and I was very impressed with how quickly the tow truck responded. I was more impressed with the unbelievable customer service. Chris Caldron was so welcoming and extremely knowledgeable. He was very thorough in his explanation of what was wrong with the vehicle. He also did a great job of explaining it to me so I could understand. I would highly recommend them to anyone!

We're a Volkswagen specialty shop here in Gurnee, IL - just northwest of Chicago. Our certified technicians do everything from basic oil changes to transmission repairs or collision repair.

My brother-in-law purchased a used scanner from Skip and after updating it through the dealer, a couple of Arlington Heights and Wauconda Police Detectives showed up at his place of business to confiscate the scanner as it was reported stolen by its original owner (Skips friend from Lattoff Chevrolet). This information can be verified through the freedom of information act as it is on file with the Arlington Heights and Wauconda Police Departments. Mike called and called Skip left several messages for him to call him back never to hear from him. Finally talked him and he said he doesn’t have the money to give back to him and he won’t give him anything else of value to compensate me for my losses. I happen to know that he sends the machine work that he is supposed to do for his customers to other machining businesses to do for him but then doesn’t check it when he gets it back and has had some problems because of that. That’s if you can get it back from him after several excuses of why he has not touched it after several months of having it to work on. I know some people that he has had their jobs for more than 6 months and finally said he has to order parts and it will be another couple of months before the parts come in. Skip also has a really big mouth and likes to talk about everyone else’s business, he also likes to say what everyone else is doing wrong with their business but doesn’t know how to run his own business

I went to get my oil changed and the guy doing the oil change told me about my brakes he was vary nice took me in the shop and showed me what was wrong and why.The price i got was cheaper than anyone else i got new pads rotors and calipers serviced for under 200.00 the brakes have not gave me any problems.The mechanic did a great job now i bring all my cars to them.