Retail tire service near Marengo, IL

This Man Is An Overpriced Rip Off Artist . He Screwed Up The Alternator, And The Computer Brain Box, On My Mom's Car And Threatened her in front of a Bunch of People . He has a Bad Temper . He Also Rips Of Elderly People, All The Time . He Treats Women Like They"re Stupid . In My Personal Opinon He Should Be Put Out Of Business . He Is The Worst Machanic In The World !!!

NEW MANAGEMENT - SAME PROBLEMS - 10 yr+ Firestone Lake Zurich customer (no longer, I will go next door from now on) that is completely feed up with this store’s upsell/extortion practices. I am a 57 year old gear-head/electrical engineer. I bought a “lifetime alignment” for my car and over the last few years have had to use this “lifetime” Firestone service a few times. During my ownership of this car I have had failures of both front struts (1 with a leak, 1 with a broken top bearing mount) and both CV axles (1 worn and clicking on turns, and 1 with sliced boot/throwing grease). These repairs THAT I PERFORMED required me to take the car in to have the front end “alignment” checked. On several occasions alignment was “checked” and no adjustment was required. During the last replacement of the passenger CV axle (November) I took the car in and asked that they change the oil, and check the alignment. Several hours later they call me and say that they cannot do the alignment (ever so slightly out) because they cannot loosen the tie rod ends because they are “rusted” in place. They said that unless I paid additional “Shop Fees” for them to loosen the rusted parts, or bought all new parts they could not do the alignment. I was not happy with their solution, told them so, and said I would “loosen” the tie rods for them when I got some time off during the December Holiday and bring it back. It took me 3 minutes per side with a propane torch and penetrating oil to loosen both sides. I again dropped the car off again, and asked for an alignment check. A few hours later they call and their story changes: Now one of my tie rod ends, and one of my control arm ball joints needs to be replaced in order for them to perform an alignment. I asked why they did not see these “alignment stopping problems” in November (no response), and was it possible to see what they were talking about. (The car drives like a DREAM! -no clicks/ticks/squeaks/creaks/pops…NO NOISE …NOTHING!) The mechanic (very nice guy) showed me an almost indiscernible (few 1000ths of an inch) play in each part as he vigorously shook the wheel while up on the rack with me looking, and using his Maglite. I was taken aback. This tiny amount of play is completely normal for a used car (110K) which obeys the natural laws of physics and material properties. A few 1000ths play in NO WAY indicates a part needing immediate replacement, or preventing alignment. FIRESTONE has now “entered” in their computer that an alignment CANNOT happen until these parts are replaced.

I would like to thank the staff at Bonds as i was out for Train fest on Saturday.I had come out from West Allis to enjoy your city and hospitality of all invovled in this free event.So upon returning to my truck i found it wouldn't start.I tried to jump it and when that failed the good people at Bonds had one of their Mechanics come to assist me in trying to get it running.Mind you this was in the rain.Between the two of us we got it started finding out it was my starter.Was able to get back home and put a new starter in on Sunday.So thank you all at Bonds and the mechanic that braved the rainy weather.I work for a auto parts distributor in West Allis and deal with many shops may i say you have a great looking shop.Thanks again for getting me started and back on the road!!! Michael L. Milwaukee, WI

Rating on Carx, Schaumburg, IL: Poor Diagnosis, Manager is very rude and no guarantee to the parts and labor even if the same problem occurs in next two days. Please don't go to this shop, If you get check engine signal. actually I could rate this shop zero star. Now a days These CARX guys are cheating customers. The manager Bill always gives high bill. Don't believe their free diagnosis test. They don't find real problem, rather they fix some thing and if the problem comes back again even in next couple of days, they don't help on that. Here is my story. I have been going through this CARX shop for since last 4 years. In the year 2008 and 2009 this CARX mufflers were really good. They always help to customers to fix the car problems with less price and with 99% guarantee on the work they did. After this new manager name Bill came into Schaumburg, CARX, this shop became like cheaters shop. Recently I took my Toyota corolla car to fix check engine signal. they did diagnosis and said code P0171, that means exhaust or lean engine problem..blah..blah. Then I told them, I will come back in 2 days and I did same. I dropped my car to fix check engine signal, This time different mechanic in same CARX and he said he saw different code with computer and replaces throttle sensor and other...and they gave me bill $588 for check signal ($330) and AC recharge. ($158). After I drove 50 miles, check engine light came back. I took car to CARX again. now this same mechanic who repaired it said that he is saying code PO171 that is the same one their other mechanic told very first time. This guy did something again and said fixed. After I drove 25 miles, check engine signal came back. I called manager Bill for same. He told that his mechanic is out of town and he asked me to comeback after 2 weeks. Then I took my car to carx on 08/12/11 friday, This time mechanic is there. Now the drama started. They simply said that, they can't determine which is causing PO1