Retail tire service near Schaumburg, IL

I went to Kar Care without an appointment, they estimated my concern and were able to fix my car the same day

Same day, fast, excellent, reliable service. Love it!! Great customer service!! And low prices. Will recommend to friends and family Thank you and my car thanks you Helen R. Mundelein, IL

We are long-time customers who brought our "new to us" vehicle in for an inspection. After that, it was one issue after another. The day after we picked up the car from the inspection and some work that was needed, we completely lost the brakes in the car. We were told by many sources that if the car had been put up on a lift incorrectly, that the brake lines would be crushed. Had the car towed back, then we explained the situation. We feel that we are fair people and explained that if the mechanic made a mistake, we would gladly split the difference of the cost to fix the car. We understand that mistakes happen. We were told that the mechanic definitely did not make a mistake, and that we needed 4 lines replaced (2 brake lines, a fuel line and the other line in the same area). Cost to fix: $780. SHOP CUSTOMER SERVICE HAS SEVERLY DECLINED OVER THE PAST FEW YEARS: 1. Each and every time our vehicles have been in the shop, we await a call to let us know what is going on. Each time we call for information we get the same spiel from the customer service desk… “I was just going to call you…” – it’s hard to believe that since we are the ones who always have to follow up. 2. During the last repair, early in the morning we called and asked that the owner, Owen, call us to discuss the broken brake lines. That call finally came through at almost 4 PM, which was after the next issue that I am going to list (see #3). 3. Upon my arrival at the shop to pay for the work done on our vehicle, I walk in and Jim is bad-mouthing my husband to Owen. I stood in the lobby and continued to listen to the conversation without being greeted or assisted. Finally, I said to Jim – you do realize that you are talking about my husband. His response: was something to the tune of: your husband is accusing us of breaking something on the car and we did not. I explained that regardless, it is poor customer service to discuss another customer in such a manner when you have other customers in the lobby. At the end of the day, we paid the $780 to get the car fixed. THEN, two days later, while bringing the car downstate to our child at college, we noticed a strong gasoline smell. We brought the car to another mechanic, who upon looking at the car, showed us that the new gas line that was installed did not have a clamp. Apparently the $780 that we had already shelled out didn’t include a clamp. MORAL OF THE STORY is that we will no longer be customers of this establishment. There have been far too many errors from the mechanic team and they have horrible customer service. If I could, I would leave ZERO STARS.

I've been using Wil-Ridge Auto service for over 20 years. They always provide excellent service. Extremely trustworthy. I never worry that I am being overcharged or over sold. John is excellent and always goes the extra mile to meet customer needs. I wouldn't go anywhere else.

Once again, you guys rock! Thank you so very much!!!!

I was so lucky to have brought my car for service on Monday. I have had so many bad mechanics try to fix my car but Velasquez and Darwin FINALLY got to the root of the problem and fixed my check engine light that was on for months. Other mechanics claimed they fixed the check engine light problem but the didn't. It is NOT easy finding a good, honest mechanic these days. I know I finally found one and can confidentially bring my cars to Velasquez in the future. Darwin also changed the gaskets. I had paid a mechanic to change them a few months ago but apparently didn't. I actually paid to have the purge valve and gaskets changed but they never were. Darwin even showed me the defective parts. Thank you Darwin and Velasquez mechanic shop. Brian 2-9-22

These guys are by far the most honest and reliable repair shop I've seen on a long time. Being retired from the car business, I know a good one when I see one. Don't waste your time shopping around. Go straight to them. You won't be disappointed I assure you. Jim Monti

Very professional & knowledgeable. They informed me what my vehicle.

The Euro Shop is an independent shop that specializes in the repair and maintenance of Land Rover, BMW, Mini Cooper and all European vehicles. We have a new facility with state of the art equipment and factory trained Land Rover Gold Certified Master and ASE Master Technicians to provide you with top quality work at reasonable prices.

Shop will go to great lengths to insure customer satisfaction

Marilynn & Chris always go above and beyond to keep our families' vehicles in tip top shape. I live all the way in the city and its worth the extra drive. Highly recommended A+++

My van was serviced here after noticing that my tire seemed flat. I arrived with no appointment and with two toddlers tagging along. Employees were very courteous and helpful. From my experience, they seemed honest and didn't try to push me to add services. My tires was repaired within an hour of arriving. Glad I found this gem! Melissa Carpenter

Rating on Carx, Schaumburg, IL: Poor Diagnosis, Manager is very rude and no guarantee to the parts and labor even if the same problem occurs in next two days. Please don't go to this shop, If you get check engine signal. actually I could rate this shop zero star. Now a days These CARX guys are cheating customers. The manager Bill always gives high bill. Don't believe their free diagnosis test. They don't find real problem, rather they fix some thing and if the problem comes back again even in next couple of days, they don't help on that. Here is my story. I have been going through this CARX shop for since last 4 years. In the year 2008 and 2009 this CARX mufflers were really good. They always help to customers to fix the car problems with less price and with 99% guarantee on the work they did. After this new manager name Bill came into Schaumburg, CARX, this shop became like cheaters shop. Recently I took my Toyota corolla car to fix check engine signal. they did diagnosis and said code P0171, that means exhaust or lean engine problem..blah..blah. Then I told them, I will come back in 2 days and I did same. I dropped my car to fix check engine signal, This time different mechanic in same CARX and he said he saw different code with computer and replaces throttle sensor and other...and they gave me bill $588 for check signal ($330) and AC recharge. ($158). After I drove 50 miles, check engine light came back. I took car to CARX again. now this same mechanic who repaired it said that he is saying code PO171 that is the same one their other mechanic told very first time. This guy did something again and said fixed. After I drove 25 miles, check engine signal came back. I called manager Bill for same. He told that his mechanic is out of town and he asked me to comeback after 2 weeks. Then I took my car to carx on 08/12/11 friday, This time mechanic is there. Now the drama started. They simply said that, they can't determine which is causing PO1

*the mechanic lies, and the store manager is very rude* I had a fuel filter replaced at Woodfield Schaumburg Firestone, and I asked the mechanic if he replaced the plastic clips that hold the lines in place. He said both clips were replaced with new clips. I got my car back and inspected it myself. One of the clips looked old. A couple days later I went to a different firestone and asked them to check it. They confirmed it was an old (original) clip, so they changed it for me real quick (nothing had to be taken apart, it was very easy). Everything was rechecked, and the car returned to me (no charge). I contacted the manager at the Schaumburg location to discuss my concerns about being lied to by his mechanic, and the manager became defensive and rude. I went to the Schaumburg store, and the manager would not even meet/talk with me. So I spoke to the only remaining mechanic at Schaumburg that I like/trust and explained everything to him... gave him the clip, and asked him to show it to the manager since he wouldn't talk to me. This whole experience was very upsetting. Me, my brother, parents, 1 neighbor, and any friends I referred to them in the past will not be going to the Schaumburg firestone anymore. All they had to do was tell me they reused a clip (not lie), or get a new clip (less than $1). They lost at least 5 customers for lying about a cheap plastic clip and of course the rude customer treatment. I was a customer for over 3 years. This was my 3rd and last bad experience with the Woodfield Schaumburg location. In my personal opinion, if you value your vehicle... do not go to this shop.