Car restoration service near Oak Lawn, IL

Naperville Automotive Solutions is a repair and maintenance facility that services all makes and models of vehicles.

I brought my 1975 Corvette to Darrel Hadley, owner of Master Tech in June 2010 to perform what should have been simple bumper cover replacement with paint.The job was estimated to take one week, and took 2 months to get it to a point of semi completion. Darrel also wanted additional monies for the work described further in this review. Additionally the car has the Master Tech induced issues listed below. Prior to writing this review, and removing my car from Master Tech I pointed out the issues to Darrel, and asked that they be rectified. He did not correct the issues and told me the work was acceptable to him. The issues are as follows: CORVETTE lettering mis aligned, Two Cracks in Fender, Various runs in paint, and what appears to be burns in paint on rear bumper from over buffing or not enough paint. AT this point the work performed by Master Tech will need to be redone and additional fender repair, and painting is necessary. Please be cautious if considering Master Tech Collision and Restoration.

Here at Nick & Ernie's Auto Works, we work hard to ensure our customer's satisfaction. We have been in business for over 35 years and we use only the highest quality parts available. Our highly skilled technicians are ASE certified and trained to work on foreign and domestic cars as well as light and heavy-duty trucks. We keep up with the latest technology through our Bumper to Bumper affiliation. In addition, we have the newest tools to diagnose and repair your vehicle. We also have a state of the art Collision Repair facility. Come see us for all car/truck service and preventative maintenance. We provide a local shuttle service for your convenience. Our work is warranted for 12 months/12,000 miles and we service all makes and models. Customer care and 100% satisfaction is our priority.

BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WOULD NOT RECCOMED EVEN TO SOMEONE I DIDNT LIKE TO GET WORK DONE HERE WISH OTHERS HAD POSTED EXPERIENCE SO I KNEW THE TYPE OF SHOP BEFORE CHOOSING TO USE THEM HERE IS A SUMMARY OF WHAT HAPPENED AND NOT DONE ALONG WITH REPAIRS THAT WERE DONE WERE NOT DONE CORRECT. JUST A BANDAGE JOB AND ALREADY FAILING ON THE DRIVE HOME FROM THE SHOP AND HAVE TO BE DONE CORRECTLY THIS EMAIL, CALLS AND TEXTS WERE NOT EVEN RESPONDED TO BY THIS SHOP AFTER LETTING THEM KNOW THERE WAS A PROBLEM. To Al and anyone else this concerns, I was contacting you to show once again that I tried to resolve the repair problems, after countless phone calls not answered, messages left and text messages sent trying to resolve the problems with the repairs and what was not repaired on the motorhome. less than 200 miles after picking it up from you, I experienced a mechanical failure that left us stranded on the interstate in Nebraska for four days; I paid you to install a new transmission, but when the transmission was replaced the alignment dowels were not transferred from the old transmission to the new transmission by your mechanics and were missing, causing a misalignment that caused the flexplate to flex and eventually break the center hub of the flexplate out leaving the motorhome totally disabled. Other repair problems include the drivers mirror still loose and installed with wood screw, side tv door when reinstalled not shimmed correctly causing it to chip the paint off at upper left corner hitting tv door frame, tv door latch location being in wrong location causing front latch to not latch, remedied by your employees by moving the front latch to rear latch hole and stating to us to grind some material out of the front latch location if we were to install front latch. Also, some repairs that you were paid to repair in the repair estimate and payments from Travelers and my deductibles were not done, including: All referenced below are from repair estimate companion claim #IMJ8914001: line 11 of the “Repair Rear ramp door trim rt ,” Rear door is still bent at the handle location was not repaired Line 12 Replace rear ramp door grab handle “ only removed the one from the left side and installed on the rt side, did not purchase and install a new handle line 4 r&I Side Door for repairs, line 5 repair side door shell, only the hole was repaired the damage next to door handle and lock assembly was not repaired Line 6 “Refn Add for jamb” door jamb is still damaged and complete door was not painted and door jamb was not repaired looks like white paint was just blotted on the damage area will post original and current photos Line 7 R & I Side Door Glass Was not removed and Installed Line 9 Replace Side door weather stripping was not replaced Line 10 Side door decals and stripes were not replaced Claim Number IMJ8914001: Line 3 R & I Front body cap, loosen and set back for access Front body cap on left side is loose and has something pushing out from the inside of the repair was not fully reattached Line 4 Front body cap on left side is loose and has something pushing out from the inside of the repair was not fully reattached, body is cracking along with new paint Line 6 Repl A/M Windsport decal, Windsport decal was not replaced Checks were received by your business and deposited and full payment of deductibles and supplement. Once again I will forward this my receipt, repair / payment estimates and all corresponding text and phone logs along with original photos and progress photos over to Travelers insurance also with photos of the motorhome currently, damages not fixed and the repairs done and the repairs that were not done and repairs that were not to there specs laid out in the estimate and are already failing causing more damage to the motorhome. I will let travelers proceed how they see fit to recoup there money and cover the damages to the motorhome with the current condition and the repairs that need to be corrected and items that were not done but paid for. I now understand why the only option I had to pay to get my motorhome was either wire transfer before pickup of the motorhome or cash at time of pickup and you would not take a business check or card of any kind. Respectfully Travis

Alternator took a dump, found this mechanic shop in Plainfield, IL, near me, towed it in and bam got lucky left 3 hours later. This Plainfield auto repair shop is on top of their game. Thanks for getting me in and back on the road so quick and cost effectively.

They restored my vintage Corvette. They did a body off restoration that went just over the top and beond what I thought the car could be. Once the project was done the car ended up being a concours winner in the summer of 2010. It was then sold at the Monterey Ca. RM Autions and ended up going over to England. I was very happy with the work and ended up enjoying the time I spent with them during the job, since they kept me informed of what they were doing and what they thought needed to be done beyond the original project. I would recommend them and their work.

My poor car hasn't had a detail since 2007 and I've pretty much lived in my car since my fiancé passed in April of last year, so it was in dire need! I bought a groupon for an auto detail and I wasn't expecting much after my friends got theirs done somewhere else. I took it to QAR and KC took care of me. He looked at my cars condition and told me how the groupon only covered 3 hours of work and my car needed at least a day! I explained my situation and asked him to do the best he could with what I had. Like I said, I wasn't expecting much, I was just happy it would be cleaner. They took the car warning me that, they'll only have time for the inside, but KC came in and told me that they would buff and wax it as well since winter was coming. He was really a great business man and even batter man. He made sure I was happy with everything, even offered me coffee and checked up on me occasionally. When I got to my car, I was surprised with how it looked! You could tell they're perfectionists, cause they got every little nook and cranny and every stain I figured would still be there were gone! My car looks and smells amazing, like new! I'm impressed, that was a hard job, but they took the time they needed and pulled it off. I would recommend them for everything cause he showed me that he had pride in his work and services and that means a lot to me and my car. Y. Flores

This is a very convenient location for me,and my family has used Frank's for years. The service is great and the prices are always on point. I really like being able to drop off my car, then walk across the street and catch the metra into work.