Auto inspection service near Palatine, IL

Friendly & knowledgeable staff. Great prices. Quick Service. I can not imagine a more friendly and honest repair shop. Whenever you bring your car to a mechanic you are weary of getting ripped off. Now that I have discovered this gem, I fear no more!

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

Our new facility supports brakes and engines to suspension, exhaust and air conditioning. From our start in 1959 we still sell, install and repair tires, but we have grown to be able to service all of your vehicle’s needs with Quality and a commitment to exemplary customer care. Servicing vehicles in Spring Grove 60081, Johnsburg 60051 and all of the McHenry County area.

Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus for all the help at keeping the Saturn running.

Since their technician did such a good job with my 2005 BMW X3 over the summer, I decided to bring my 2010 Acura TL to change out all fluids, and replace brakes and suspension all around. The total bill was about a third less than what I was quoted from my dealer and 20% less than Firestone and Pep Boys. I'd recommend these folks to anyone who owns a foreign vehicle which is no longer covered by warranty. Forget the HIGH cost of dealerships, and come to Mobile Auto Tech.