Mercedes benz service near Roseland, IL

I went in for an oil change and once I got home I noticed my tire pressure was still low and none of the fluids were replenished. This didn’t particularly upset me, mistakes happen I completely understand. What upset me was that when I called back, I told Mike my situation and he responded “well how do you know they didn’t fill the air and fluid?” in a very sarcastic and demeaning manner. Obviously, if the tire pressure light is on and there is no windshield wiper fluid right after the service, they didn’t do it. As a younger woman who is unfamiliar with the ins and outs of cars, this left a bad taste in my mouth because I’m sure an older male familiar with vehicle maintenance wouldn’t have been treated like this. In addition, they automatically assumed I wanted to most expensive oil change. I never authorized this nor do I usually get the most expensive one. I used to be a repeat customer but at this point I’ve lost all trust in this business. Although, I will say that James is always very helpful with any and all questions I may have.

I was pretty excited about Wrench. They came to me and did a diagnosis on my vehicle. Said they would need to order parts and reschedule an appointment. I was excited that the $75 diagnosis feee would go toward my repairs. They returned for the second appointment and the parts ordered weren't the correct parts. I never heard from them again... I had to pay another mechanic another diagnosis fee. I was pretty bummed. ? I think this service would be great for simple things, Oil change, etc. but if parts need to be ordered, I'd suggest a brick and mortar. Ryan S.

Accurate Auto has been proudly serving Des Plaines since 1977. Our team of certified technicians, led by Service Manager Matt Kepes, would be happy to handle your complete auto care needs.

MB Auto has been proudly serving Des Plaines since 1980. Our team of certified technicians, led by Service Manager Scott Mclaughlin, would be happy to handle your complete auto care needs.

GreatWater 360 Auto Care has been proudly serving Glenview since 1975. Our team of certified technicians, led by Service Manager Dan Hillerich, would be happy to handle your complete auto care needs.

C&M Auto has been proudly serving Glenview since 1984. Our team of certified technicians, led by Service Manager Mark Koprinarov, would be happy to handle your complete auto care needs.

Needed a transfer case replaced. They were the only shop that would attempt to see if they could fix / replace due to the car being a 2002. The work took several weeks to complete. Took the car home and found some issues that were overlooked. Took the car back and they fixed the main issue no charge . Had an additional matter that was not initially covered but I worked with the owner Stephen and he made things right. The vehicle is now fixed and working properly.

Truly thankful for this establishment today. I was in a bad spot very close to the end of their business hours and they still helped me although they could've sent me on my way. A special thank you to Rachel & Tommy. You guys are the best! Dion Y

Renberg Auto has proudly serving Wheaton for over 40 years. Our team of certified technicians, led by Service Manager Craig Enger, would be happy to handle your complete auto care needs.

Happy with the service Thank's Matt and all the staff

Erick, shop supervisor, was easy to work with, his quote was realistic, he stayed on top of the job and kept me informed . . . what he estimated is what I paid . . . he's customer focused and desires to please.