Oil change service near Sycamore, IL

wish I could give no stars or negative stars. What a joke this place was. First I pulled up andthe guy says we are doing full synthetic right. Umm no doesn't require it is my response. Then he says I need dexos since it's a newer cadillac ok fine whatever. (This being my first oil change since I bought the car). I ended up paying 72 bucks for the oil change which after some research is about the normal price. What I don't like is when I see oil finger prints on the grill of my car, them it's on the plastic trim along the outside of my door which doesn't come of easily. I open the door and there is oil ALL over the leather on the inside of my door. I had to sit here and point it out to these kids. Finally talked to the manager and he gave me there extreme 11 buck car wash which he said had something in it that wouldn't leave white water marks on my car when it dried. Well guess what my car is peppered with dried white water marks. So I wouldn't suggest buying there wash either. The icing on the cake was when I just got back in my car the oil change sticker for next time is upside down on my window. REALLY!!! this is just PURE laziness the manager excuse for all of this was these guys make minimum wage. So all in all I would rather pay someone else double to change my oil PLEASE DRIVE PAST THIS PLACE. I will also be posting this on other review sites.

I appreciated being spoken to as an intelligent person instead of "a know nothing about cars woman". I liked the updates as you worked on my car & the easy of making an appointment. I have already recommended to the rest of my family to bring their cars to your facility. Angela Ponder

This is a very convenient location for me,and my family has used Frank's for years. The service is great and the prices are always on point. I really like being able to drop off my car, then walk across the street and catch the metra into work.

I took my ML 350 due to a problem with the Engine. The drive chain had broken. The dealer's recommendation was to repair and cost was something of buying another car! So, I took to Dupage Auto Werks. The recommendation is to replace the 118K miles engine with a much lower engine. They shopped and found a fimilar engine and practically did a 'Engine Transplantation'! Now that I have an engine not only has a lower mileage, but also was cheaper overall. Very satisfied with them to have suggested and able to get my car worth somehting that I can keep it a much longer time!

The worst service I've ever experience here among the Jiffly Lube locations. Employees are ok with their assignments. But the manager was terrible in dealing with customers. He was rude, not making an effort to understand customers' need, completely imcompetence to address questions. This location will lose my business permanently. Not only that, I'll be very careful in giving my business to other Jiffly Lube locations. I have been using the Jiffy Lube at Hanover Park for many years with my multiple vehicles. I'll have to look elsewhere for my business.

went in for a oil change . Came out with my brake pedal to the floor. They told me they didn`t touch brakes, I watched them DAMAGE my brakes . Had a guy up on lift pushing on brake pedal. Worse part I have been a loyal customer for years.